Mohammad Ali Meraj is part of our Senior Management Team responsible for our Academic Professional Services and Quality. He is an expert educator and senior leader with over 15 years’ experience within the higher education sector in the United Arab Emirates. He leads our Careers and Employability Services, the Centre for Academic Success, the Library, the Quality Office and the Student Office. He is also the University’s key contact for external stakeholders like Dubai Government’s Knowledge and Human Development Authority and the UK’s Quality Assurance Agency (QAA).
His postgraduate qualifications were completed at Australian (MBA) and British (PGCHE) institutions. His teaching experience at Middlesex University includes MBA modules in Marketing Management and Business Excellence and TQM along with final year undergraduate modules in Strategic Planning and Marketing and in Entrepreneurship and Small Businesses. Over fifty (50) postgraduate dissertations and entrepreneurship projects have been completed under his supervision. During his career as a practitioner, he has successfully established new departments in the fields of institutional research, quality management and customer service, earning several Excellence awards in the process. He has demonstrated excellence in improving bottom-line results through mapping and enhancing (cost-savings) critical business processes, accomplishing digital transformations of key student support functions, developing comprehensive policy manuals (efficiency gains), writing submissions and feasibility studies for accreditation purposes (business development) as well as preparing comprehensive reports, briefs, press releases, and web content. He has professional training, certification and experience in project management, research methodology and quality management. He possesses a sound understanding of the cultural sensitivities and business practices in the UAE and thorough knowledge of popular educational systems (UK, EU, Australia and the Commonwealth national qualifications frameworks).
Awards and Achievements
Membership of professional bodies and associations
Professional Practice
Research Interests
Services Marketing, Consumer Behaviour, Transnational Education (TNE), Technology Adoption
Selected Publications, Presentations, and Abstracts: