Campus Guide

The DIAC campus will also house a dedicated Student Zone for recreation and relaxation, which students will be able to personalise and make their own according to their own interests. Sports and activities launched in partnership with The Myriad will also be an integral part of the DIAC offering.

Students will be able to train and compete in a variety of different sports, as well as get involved in events hosted on site, such as DJ Nights, Beat Box and Karaoke Nights, Cinema Evenings, Chill Out Nights and more.

In the first year, we are offering a small selection of our programmes at our DIAC campus, which will also be taught in Dubai Knowledge Park simultaneously, providing the choice of two exciting campus experiences.

Programmes on offer during Phase One of the DIAC campus will be the Science and Technology pathway of the International Foundation Programme, alongside all BA Honours Business Management programme specialisms. We are also offering our MSc Data Science and part-time MA Education in September, subject to approvals.

Entry onto these programmes for the September 2021 academic year is open to incoming first year students only. We are looking to offer more programmes at DIAC for more students in the next couple of years as the campus grows. Students already studying on one of these programmes in Dubai Knowledge Park will continue studying their programme at our main campus.

There will be a free shuttle service available to and from the DIAC and DKP campuses, as well as between each campus and The Myriad, significantly reducing travel costs. All MDX students can use the free transport service between all locations.

New students, especially those who are coming to Dubai for the first time, may find that the laws and customs of the United Arab Emirates are very different from those in their home countries. We advise all students and staff members to become familiar with them and ensure they are respected.  in the UAE, there may be serious penalties for doing something that might not be illegal elsewhere. You are strongly advised to familiarise yourself with and respect local laws and customs. The UK Government’s website offers some helpful advice on its website at www.gov.uk/foreign-travel-advice/united-arab-emirates/local-laws-and-customs regarding local laws and customs along with more detailed ‘Living in the United Arab Emirates’ guidance available at www.gov.uk/guidance/living-in-the-united-arab-emirates.

At all times, students must also ensure full compliance with the laws of the United Arab Emirates (UAE). This includes the rules and regulations adopted by the Dubai Government’s Knowledge and Human Development Authority (KHDA), the Dubai Health Authority (DHA), the Dubai Development Authority (DDA) and all other applicable federal or Emirate-level laws.

During your first weeks at Middlesex, you will participate in a range of events designed to introduce you to the campus, the faculty, the student sports and cultural activities, specialist teaching spaces, the Library, and all the other facilities and services available to you.

Induction

The first event, called 'Induction', offers an introduction to the University, an opportunity to complete all administrative enrolment requirements and an overview of student activities. You will meet the Director, the Deputy Directors, your Campus Programme Coordinator (CPC) and your lecturer, and you will get the chance to take a Campus Tour to familiarize yourself with the Campus.

Make sure you arrive punctually and bring with you what is required. This normally includes your Offer of Admission and other items mentioned in your Induction invitation (sent via email). Please check the date, time and room number of where you need to be on your first day before you arrive. This information will be provided in the Induction invitation and is available through the Admissions Office. Due to the government restrictions imposed to prevent the spreading of COVID-19 and as we prioritise the health and safety of our community, we had to temporarily transfer a number of events, including the induction, to the virtual space. In our virtual inductions we have integrated all activities included in our traditional face to face ones in order to ensure an effective introduction of and smooth transition to university life. If your induction is delivered in virtual format, you will receive all required information that will allow you to join and participate in the session.

Although the term 'Induction' is often used, do not expect to become thoroughly familiar with the University in just a few sessions. See this more as an essential event which tries to introduce you to life at Middlesex University and what is offered to you in order to make the most of your student experience here. Quite often, it takes a number of weeks or even months to feel settled into university life and to become aware of the various opportunities the University offers.

Week of Welcome

Week of Welcome is the first week of the academic year. In this week, you will meet your Campus Programme Coordinator (CPC), who will provide you with an overview of your programme of study and its special features, such as competitions, labs, events, assessments etc. You will also meet other academic staff members, who will give you an orientation to your different modules, as well as fellow students. Furthermore, you will be introduced to the services that are here to help you, such as the Library, the Centre of Academic Success (CAS) and the Careers and Employability Services. You will get to meet representatives of the sports and cultural activities clubs and sign up to the ones of interest to you. The Week of Welcome will be filled with fun activities, presentations, quizzes and cultural awareness events.

The schedule follows your programme’s timetable and depends on the programme you are studying. Please make sure that you arrive punctually at the lecture classroom indicated in your timetable. You will be notified by email for additional activities organised and available to your cohort.

Due to the government restrictions imposed to prevent the spreading of COVID-19 and as we prioritise the health and safety of our community, we may have temporarily moved a number of Week of Welcome sessions to the virtual space. If your Week of Welcome session is delivered in virtual format, you will receive all required information that will allow you to join and participate in the session.

Induction and Week of Welcome Checklist

By the end of your first week, you should have:

• Had a campus tour.
• Met your Campus Programme Coordinator (CPC), and noted the names of all your Module Coordinators.
• Fully enrolled – by enrolling on MyUniHub. See a useful video here: https://www.youtube.com/watch?v=nw1Bril-XDM or contact our Student Office.
• Paid any fees due. See ‘Student Finance Guidelines’ in this guide.
• Picked up your Student Identity Card. Gained access to your Programme Handbook.
• Logged on to MyUniHub to check your modules.
• Logged onto your Middlesex University email account.
• Updated your mobile phone number(s) on MyUniHub so that we can keep in touch with you.
• Familiarized yourself with the Library and its resources: https://www.mdx.ac.ae/library.
• Registered with the Careers and Employability Service (CES).
• Met with the Student Activities and Sports & Fitness Coordinators, to find out how you can attend social events to meet new people and sign up for a sport or a fitness programme.
• Validated your UAE Emirates ID card.
• Signed the KHDA Student Contract.

For more details, please visit https://www.mdx.ac.ae/welcoming-students-to-campus

Some of you may have to join Middlesex later than the usual date and therefore have missed all of the induction and welcome events. If this is the case, it is possible for the University to help you get up to speed. If you miss the first day of your programme induction, it is important that you act promptly. Contact the Student Office as soon as possible, and they will help you catch up with what you have missed. You will be given a checklist at the same time to ensure you catch up with the bits that you have missed out on.

Newly enrolled students must complete a medical history form that is kept on file in the Student Office.  If you have a medical condition or disability that may require care or may restrict your campus activities, please submit a letter from your family physician describing your condition and providing specific instructions for care to Ms Siobhan McNiff from the Centre for Academic Success (CAS).

The Dubai Government’s Knowledge and Human Development Authority (KHDA) mandates that all higher education institutions including Middlesex University Dubai validate the Emirates Identity (ID) Card for all students studying within the Emirate of Dubai.

You need to bring your original Emirates ID Card and your Middlesex University Student ID to complete the validation process. Please note that we need the physical Emirates ID card, in order for them to be validated with the KHDA. This will be returned on the spot, as soon as they are read via the KHDA’s E-Portal system.

The validation of your Emirates ID card is vital for your student records. In case you do not validate your Emirates ID card in a timely manner, we will have to report to the KHDA, and this could have implications on your enrolment.

The Dubai Government’s Knowledge and Human Development Authority (KHDA) mandates that all higher education institutions, including Middlesex University Dubai, ensure that a Student Agreement is signed by all enrolled students. It ensures that both Universities and Students are aware of their duties and responsibilities towards each other and towards the KHDA. You will be contacted by the University to submit your KHDA Student Agreement. Once completed, the Agreement will be provided to the KHDA via their E-Portal system.

The KHDA Student Agreement is vital for your student records. In case you do not submit a signed KHDA Student Agreement in a timely manner, we will have to report this to the KHDA, and this could have implications on your enrolment.

Middlesex University Dubai continues to work closely with the UAE Ministry of Health, the Dubai Health Authority, and the UAE Ministry of Education to ensure that we are responding to new developments during the pandemic proactively and efficiently to ensure the health and safety of our community.

You can find further details about how Middlesex University Dubai is working to protect its students, staff and visitors against the spread of COVID-19 on https://www.mdx.ac.ae/covid-19.

Middlesex University Dubai is committed to reducing risks and providing a safe, healthy and inclusive environment for all members of staff, student and other stake holders of the University. The University is committed to a process of continuous improvement in risk control and the management of health, safety and wellbeing in all areas of work and study. In doing so, the University will comply with all applicable requirements issued by the United Arab Emirates (UAE) authorities including the requirements of Dubai Knowledge Park (DKP) and Dubai International Academic City (DIAC), the providers of the campus infrastructure.

For more information, please visit https://www.mdx.ac.ae/welcoming-students-to-campus/health-and-safety

To ensure the students and staff safety, Middlesex University Dubai has 24/7 security services on campus. The Security Officers provide assistance such as alarm response, student protection, patrol and Student ID check and visitor identification checks to preserve the students' well-being and safety on campus and in its immediate vicinity.

Alarm Response

University Security Officers are trained to quickly respond to urgent calls such as fire alarms and other emergencies. All students must fully comply with instructions given by these members.

Situation Control

In response to an argument, injury or any other related occurrence, the University Security Officers are able to effectively control the situation either by themselves or with the assistance of other officers.

Student Protection

The University Security Officers' main job is to protect students. They do so by enforcing rules, eliminating hazards and assisting the students as necessary.

Identification Checking

Students are required to abide by the random security ID check control. In case you are approached by a Security Officer, you are required to show your Student Identification Card in order to identify yourself. It is the students’ responsibility to ensure they are carrying their Student ID Card at all times. Failure to disclose name and other relevant identification details to a Security Officer or other staff member may lead to disciplinary action being initiated against students under the University Regulations.

Campus Patrol

To maintain the students and environment safety, the Security Officers patrol the campus premises regularly.

Middlesex University Dubai will aim to provide First Aid assistance for all of our students and staff members in case of emergencies.

Requesting First Aid Assistance

The most efficient way to obtain assistance is by contacting the Reception at DKP (Block 16, Ground Floor) or the Reception at DIAC (Building 10, 5^th floor, Office 501) or dialling +971 (0)4 367 8100. They will put you in contact a qualified member of staff to take immediate action.

First Aid Qualified Staff

First Aiders are staff members who hold a current First Aid certificate issued by a certified Health and Safety training organisation. A ‘First Aid at Work Certificate’ is awarded upon successful completion of a specialised training course. The office location and contact details of staff members who can offer First Aid are published on notice-boards around campus. You can obtain an updated copy of the First Aiders list from Reception.

First Aid Treatment and Records

First Aid treatment will only be provided by staff who are fully qualified First Aiders, holding a current First Aid certificate. Any treatment provided will be strictly in accordance with the training given. First Aiders will keep a record of all treatments given, under the University’s reporting procedures. 

Emergency Phone Numbers

• Police:  999
• Ambulance: 998/999
• Fire: 997

Emergency Coordinator

• Health and Safety Officer, +971 (0)56 808 5534
• Facilities Coordinator, +971 (0)55 776 9687

Emergency Contact Numbers

• TECOM Security Control Centre (fire, life, major safety/ security emergencies):
• 777 (Use when calling from internal IP Phones within the Zone) 04-360 1777 (Use when calling from mobile phones)
• Mediclinic Ambulatory Care Centre at +9714-3661030, Block 10, Dubai Knowledge Park.
• Reception at +9714-375-1212 or +9714-367-8100

First Aid Box Locations:

• B16 RECEPTION / B16 LIBRARY / B16 3F / B17 2F / B19 RECEPTION / B4 LGS

This is a personal number given to you on your admission to the University. This will remain the same during your stay even if you change or transfer your programme of study within the University, or return to study on another programme in the future. This number is shown on your Middlesex Student ID Card and is called the ‘MISIS number’.

All students receive a Middlesex Student ID Card at the start of their studies from the IT Office. Your Student ID number (MISIS number) is shown on the Student ID Card. This card is to be used for the duration of your entire study period at Middlesex University. This card is needed for formally verifying your identity in several situations such as accessing examinations, the Library, Computer Labs, Student Activities Centre, the student network and other campus areas and facilities.

For more information, please visit https://www.mdx.ac.ae/studentoffice

The Student Email is the main communication medium of the university to its students. Upon completion of the enrolment, students are given their own university email address. This is in the form of xxnnn@live.mdx.ac.uk, where xx are your initials, and nnn is a number generated by the system. This code will be found on the reverse of your Student ID Card.

For more information, please visit https://www.mdx.ac.ae/studentoffice

Your personal information and academic information are held on UniHub. In accordance with the UK Data Protection Act 2018, the staff of Middlesex University and its partners will ensure the confidentiality of your information and will not disclose it to anybody (except under the circumstances permitted by University policies or for legal purposes) without your permission.

Please ensure that the University has your most up-to-date details and contact information - critical University communications (including those relating to your results, graduation, etc.) are sent automatically to the address listed on your student record.

For more information, please visit https://www.mdx.ac.ae/studentoffice

Students will get information on the teaching timetable and receive their schedule of classes at the beginning of the academic year. The teaching timetable can be viewed electronically via the  Middlesex University Dubai website (www.mdx.ac.ae/life-at-university/current-students/timetables).

For more information, please visit https://www.mdx.ac.ae/studentoffice

Enrolling at Middlesex University Dubai is a process by which an individual officially agrees to become a student at the University before they start their classes. This also indicates the student’s agreement to abide by the University’s policies and regulations.

All new and continuing students must enrol at the start of the programme of study, prior to attending classes, and shall undertake to comply with the regulations of the University. To enrol you need to go online to UniHub (at http://unihub.mdx.ac.uk/) and follow the simple instructions. Returning students can enrol for their new academic year if they are not in debt to the University and have no outstanding progression problems.

For more information, please visit https://www.mdx.ac.ae/studentoffice

Many programmes offered at Middlesex University Dubai have both compulsory and optional modules. For returning students, compulsory modules are registered before the start of every academic year. Students that are required to select optional modules for next academic year will need to complete the relevant programme planning forms. For new students, this process is completed at Induction. It is your responsibility as a student to make sure you are registered for the correct modules.

For more information, please visit https://www.mdx.ac.ae/studentoffice

Campus Programme Coordinators (CPCs) are available for programme planning and academic advice. You will find the contact information for your Campus Programme Coordinator (CPC) in your Programme Handbook and via our ‘Staff Directory’ which is available on our website at www.mdx.ac.ae/about-us/our-people/academic-and-research-staff. For more information, please visit https://www.mdx.ac.ae/studentoffice

Any requests for change in optional modules should be made within the initial 2 weeks of the academic year.

Students may change their optional modules of study by completing the ‘Add/Delete Form’ at the Student Office. Any proposed changes must be in line with the programme specifications for the current programme and must be in agreement with the relevant Campus Programme Coordinator (CPC).

By Week 18 of the academic year, students will have the opportunity to seek advice from Campus Programme Coordinators (CPCs) on their programme path and select optional modules for their next year of study. Students must choose their optional modules by the end of Week 22. Selecting optional modules gives you the opportunity to focus your degree on the subject areas you are most interested in or are hoping to get into following your graduation. It is important that you select your optional modules as early as possible as class sizes are limited, and modules can reach their capacity quickly.

Programme of study may be changed till the end of the second week of the start of the academic year.

A student may transfer from one programme of study to another within the University on condition that a satisfactory level of academic performance has been achieved, the conditions of entry have been met (including module prerequisites) and approval for the new programme of study has been obtained from the Campus Programme Coordinator (CPC).

To change a programme, the student must complete a ‘Change of Programme/Mode Request’ with the Student Office. Remember that this may have an impact on your tuition fees and payment plans.

Campus Programme Coordinators (CPCs) are available for programme planning and academic advice. You will find the contact information for your Campus Programme Coordinator (CPC) in your Programme Handbook and via our ‘Staff Directory’ which is available on our website at www.mdx.ac.ae/about-us/our-people/academic-and-research-staff.

The University lays down formal regulations about attendance (see the ‘University Regulations’ - https://www.mdx.ac.ae/about-us/university-regulations). Middlesex University Dubai is keen to ensure all students enhance their academic potential. One of the ways we do this is by monitoring attendance, which allows us to work with students to resolve any issues that may prevent students from attending classes.

Students should attend all scheduled classes and prescribed activities. For each module, attendance requirements will be detailed in the Module Handbook. Students are generally expected to attend at least 75% of the scheduled taught sessions for each module; however, in many cases the requirements are higher.

For more information, please visit https://www.mdx.ac.ae/studentoffice

If for any reason, you need to interrupt your studies, you will need to receive permission from your Campus Programme Coordinator (CPC) to suspend your studies and complete the ‘Interruption Form’ available at the Student Office. This will record your period of absence and a place will be reserved for you when you are able to return.

Students who interrupt their studies should be aware that their current academic programme cannot be guaranteed to resume following re-admission as if no interruption had occurred and that it is their responsibility to make themselves familiar with any changes in assessment policy or practice in the programme of study syllabus that may have taken place during their absence.

Tuition fee charges are determined on the basis of enrolment status and not actual attendance. In the absence of written notification of withdrawal or interruption, you shall be assumed to be in attendance and as such liable for the payment of tuition fees for the academic year.

Fees paid for the attended academic year cannot be carried forward and the new published fee will apply at the time of re-enrolment. Students returning to study following withdrawal / interruption will be charged the tuition fee rate applicable to “new students” for the academic year they re-enrol. For financial implications of withdrawal / interruption, please visit https://www.mdx.ac.ae/studentfinance/withdrawal-temporary-interruption

Scholarships and Grants: Students who have been approved for temporary withdrawal (interruption) can retain their scholarship provided they receive prior permission from the Director’s Office and the interruption is up to one academic year only. If students interrupt their programme for more than one academic year, the awarded scholarships and grants will be automatically discontinued.

Where the length of Interruption is extensive, students must be aware of the maximum indicative length of a programme and the limit of time within which deferred assessment or reassessment is available.

Visa: Interruption may have implications for your Student Visa. Please consult the Student Visa Office for more clarifications.

For details, see university regulations for Interruption in Section C4: Interruption of Study under https://www.mdx.ac.ae/about-us/university-regulations.

Related information is included in the sections ‘Deferral of Assessment’ and ‘Extenuating Circumstances’.

The University lays down formal regulations about withdrawal from the University. The main points are as follows.

If you are withdrawing from the University, please inform the Student Office in writing or by completing a 'Withdrawal form', without delay.

It is for you to decide whether it is more helpful for you to withdraw from the University temporarily or permanently. We strongly advise that you discuss this decision with your Campus Programme Coordinator (CPC) or a member of the Student Office as there may be other options available to you such as interrupting your studies for a period (see ‘Interruption’ in this section).

Also, there will be financial implications to withdrawing, and it is important that you fully understand what these are before making the final decision to withdraw. For example, tuition fee charges are determined on the basis of enrolment status and not actual attendance. This means that if you stop attending, but do not formally withdraw or interrupt, you will be liable for tuition fees until the point in time that you officially notify the University.

It is important that you specify the date on which you are withdrawing as well as your last date of attendance, as this will impact on any financial liability that you may incur. For financial implications of withdrawal / interruption, please visit https://www.mdx.ac.ae/studentfinance/withdrawal-temporary-interruption

Programme changes and withdrawals may have implications for your Student Visa. Please consult the Student Visa Office for more clarifications.

Should you wish to return to the University within two years of withdrawal (or transfer to another campus/institution), you will need to inform the Student Office before the start of the academic year.

If you return more than two years after the date of withdrawal, interruption or transfer, you will need to make a fresh application for admission via the Student Recruitment Office.

Your module tutors (Lecturers) and Campus Programme Coordinators (CPCs) will communicate with you via University email and you must check your University email regularly (see ‘Middlesex Email’). Changes to class schedules or specific information about your programme of study will be sent to you using your University email account and/or the Microsoft Teams platform. Hence, it is important that you read your university email and check your MS Teams notifications regularly.

For more information, please visit https://www.mdx.ac.ae/studentoffice

Middlesex University Dubai fully complies with the UK Data Protection Act 2018 and is committed to protecting the personal data of all its students. Under this act the University cannot disclose information regarding grades, academic performance, attendance, etc. even to parents/guardians, unless the student has given fully-informed consent for the information to be released.

For more information, please visit https://www.mdx.ac.ae/studentoffice

You must notify the Student Office immediately of any changes in your name by filling out the ‘Change of Name’ form. Requests to any changes in the students’ name after they have been awarded their qualifications, requires senior executive approval in Dubai and in London and students will need to provide proper legal evidence to confirm the name change.

For more information, please visit https://www.mdx.ac.ae/studentoffice

You are eligible to receive the following documents during and after completing your study at Middlesex University Dubai. These official documents will be available for you to collect at the Student Office.

• Credit Statements
• Transcript of Grades Achieved or Diploma Supplement
• Additional Transcripts
• Degree Certificate
• Degree Certificate Attestation
• Status Letters
• Recommendation Letters

As per the university policy on non-disclosure of information, these or any other documents will not be handed over to a third-party without explicit authorisation from the student except where the University is legally required to do so.

In the case of collecting transcripts and degree certificates, students must ensure that they complete the Clearance procedures at the Student Office.

For more information, please visit https://www.mdx.ac.ae/studentoffice

A number of our undergraduate students choose to transfer to other Middlesex University campuses in their second year of study (though planning usually starts while they are in year 1). If you wish to transfer to London or other Middlesex campuses, you should contact the Student Office to complete an Overseas Campus Transfer form.     

For more information, please visit https://www.mdx.ac.ae/studentoffice

This is your student helpdesk, situated on the ground floor of Block 16 at Dubai Knowledge Park (DKP) campus. It brings together all face-to-face support for general student enquiries in one location at the Dubai campus. A representative of the Student Office will be present in the DIAC campus as well.

Student Office staff can provide information and support on all aspects of the University including:

• your student record and programme of study
• sources of academic support
• welfare services
• access to other University services

For more information, please visit https://www.mdx.ac.ae/studentoffice

The Library is located on the ground floor of Block 16, Dubai Knowledge Park (DKP) campus.  The Library provides the resources needed for each programme module via its substantial range of print and ebook collections, online databases, and ejournals. There is also a dedicated Law Library and Silent Study area. The Library Individual Study (LIS) area is located in Block 4, DKP and has PC study desks and printing / scanning facilities.

For more information, please visit https://www.mdx.ac.ae/library

The Centre for Academic Success (CAS) is a dedicated space where students can seek in person or online advice and academic support from specialist staff and counsellors. CAS team members deliver the Academic Enrichment Programme and coordinate the Student Learning Assistant (SLA) scheme. In addition to this, CAS provides confidential learning disability support, pre-sessional Digital Literacy workshops as well as pre-sessional Academic Skills workshops. The CAS Team is constantly endeavouring to support the University’s vision of becoming a fully inclusive educational institution. 

For more information, please visit https://www.mdx.ac.ae/cas

The University has provided various IT facilities and support services as part of its student learning resources. Students can bring their own laptop/tablet/mobile phone on campus and work in their own space, by easily connecting to the University’s wireless network, and each computer lab is equipped with printers. Other printing, photocopying and scanning facilities are available in the library.

IT Office is located on the first floor, Block 16, Dubai Knowledge Park (DKP) campus. IT support staff are available for consultation in the IT office during office hours. Students can email staff in advance for an appointment.

IT Office Hours:

Office timings: 8:00AM – 7:00PM, Sunday – Thursday

Please note timings will be different during term breaks.

IT Office Contact Details:

Phone: 971-4-367 8126, Email: HelpDesk@mdx.ac.ae

For more information, please visit https://www.mdx.ac.ae/studentservices/facilities

Middlesex University Dubai’s Careers and Employability Service (CES) aims to make each student of the University 100% employable by understanding their individual career goals and aspirations to support them in achieving future success.

The CES supports and encourages students from the start of their studies to up to one year after graduation. It offers career guidance, career counselling, information on internship and employment opportunities, employer engagement, and programme specific career days.

Contact Information:

e. careers@mdx.ac.ae
t. +971 (0)4 374 8448

For more information, please visit https://www.mdx.ac.ae/life-at-university/ces

Laws in the United Arab Emirates (UAE) require all non-national students to obtain a Student Visa for the duration of their studies. Middlesex University Dubai provides Students Visas for applicants studying on any of our academic programmes.

Student visas are issued for duration of 12 months at a time; hence an undergraduate student may require 2 or 3 renewals during their course of study at Middlesex University Dubai.

For more information, please visit https://www.mdx.ac.ae/student-visa

Middlesex University Dubai have partnered with The Myriad to provide our students with affordable, luxurious student accommodation.

The Myriad is a brand new, state-of-the-art student living community located in Dubai Academic City – just 35 minutes from the university campus. Students who stay at The Myriad are able to immerse themselves in a wider student community that encourages individuals from various institutions to socialise and network.

For more information, please visit https://www.mdx.ac.ae/mdxaccommodation

Middlesex University Dubai provides a student experience with a difference! We know getting to and from campus is a vital part of the university experience, which is why we have created an efficient student transportation service to make sure students arrive safely and punctually to campus.

Our Transportation Service operates not only in Dubai, but across Sharjah and Ajman. For more information, please visit https://www.mdx.ac.ae/life-at-university/student-transportation-service

At Middlesex University Dubai we see the importance of rewarding students for their current and ongoing achievements. Our Scholarships & Grants programme offers financial reward to both new and existing students.

Students can apply for one scholarship or one grant at a time, unless otherwise stated. The scholarship or grant will then be divided over the period of study at the University.

New students may be eligible to redeem these scholarships when they apply for the University. For more information, please contact our Student Recruitment Office.

For more details, please refer to https://www.mdx.ac.ae/scholarship-and-grants.

For General Guidelines on Scholarships and Grants, please visit https://www.mdx.ac.ae/about-us/university-regulations

Students enrolling on a programme of study at the Dubai campus are required to comply with the Middlesex University Dubai’s formal student and financial regulations. These vary from financial regulations in place for our London-based or other campuses. Students should understand that by enrolling at Middlesex University Dubai, they agree to be bound by these terms and conditions.

The amount that students will pay in respect of tuition fees depends on the course that they wish to study, the study level and the number of modules chosen along with the applicable payment plan.

For more details, please refer to https://www.mdx.ac.ae/studentfinance

At Middlesex University Dubai, student research is one of the cornerstones of our academic community. We are immensely proud of our students’ research accomplishments. The Student Research Sub-Committee (SRC) was established with the goal of encouraging, supporting, and promoting student research. The SRC works to develop a strong, positive research culture within the student body. Many of our students have excelled at research including winning numerous national and international research awards, co-authoring academic journal articles, and presenting at academic conferences. The undergraduate research experience helps to prepare students for Post-Graduate study, as well as building analytical and communication skills.

For more information, please visit https://www.mdx.ac.ae/research/student

Middlesex University Dubai continues to work closely with relevant authorities of the UAE government to ensure the health and safety of our community. This academic year, our students may opt to undertake their studies through distance learning (100% online) or blended learning (a mixture of online virtual and face-to-face teaching and learning activities). This allows us to keep everyone safe while still providing students with some opportunities to come onto campus.

With changes taking place across the world, we offer a flexible mode of delivery across all of our programmes as permitted by our Regulator. Whilst the global situation is changing on a regular basis, we are sure to provide you with the best options of study and the reassurance that this will not impact your learning experience.

Blended Learning Mode*

Blended learning combines face-to-face instructions and online learning. Blended learning provides students and parents with the reassurance that they will have the faculty and class interactions as required yet ensuring that health and safety and student learning experience is not compromised.

Distance Learning Mode*

The Distance Learning (100% online) approach enables students to enrol and continue to pursue their studies at Middlesex University Dubai without physically having to come to campus. The online learning experience is supported by our state-of-the-art online education support platforms.

* It is expected that by September we will have In-person classes and these could be supported by an online element. It is too early to commit to a 100% Online at present as it will depend on the Health & Safety situation and KHDA permissions. We can say at present that if the Health & Safety situation warrants it there could be a 100% online along with in-person classes.

Students have the choice to choose from two ways of studying:

A Blended Learning Model: combines face-to-face instructions and online learning. Blended learning provides students and parents with the reassurance that they will have the faculty and class interactions as required yet ensuring that health and safety and student learning experience is not compromised. This means all lectures will be delivered virtually (through online platforms), while some smaller learning sessions and/or practical activities, such as seminars, workshops and labs, will take place face-to-face on campus. There will also be other tasks, available through our virtual learning environment, My Learning, which will help you work independently and in groups to complete the learning materials and reflect on your progress.

An Online Learning Model: The online learning approach enables students to enrol and continue to pursue their studies at Middlesex University Dubai without physically having to come to campus. The online learning experience is supported by our state-of-the-art online education support platforms. Online learning will be specifically available for those students who have health conditions, self-isolation and quarantine requirements, as well as overseas students who at this time are unable to travel overseas or who are concerned to travel.

We are doing everything we can to make sure that you continue to get a great learning experience with us in September, with lots of support to achieve your potential and to do your best when you're learning virtually and face to face.

Our most important consideration is your health, wellbeing and safety as well as our staff and people related to the University. Remember that you can stay up-to-date with the guidance on COVID-19 at https://www.mdx.ac.ae/covid-19.

University study requires you to manage your own learning to a greater degree than perhaps you have been required to do so far. Generally, as a full-time student, it is expected that you should study for approximately 40 hours each week. This is divided into 'direct contact teaching' (the sessions scheduled on your timetable) and self-study.

The level of personal responsibility you have over your own study may be daunting if you are not used to it. You can give yourself the best chance of success if you develop an effective learning strategy from the start of your studies. The University also offers a range of resources for you to develop and improve your study skills.

As a student of Middlesex, you will experience a variety of learning and teaching methods. In higher education, it is common for students to have a combination of lectures, face-to-face and online tutorials, seminars, practical sessions and lab sessions, as well as online learning materials. Many lectures, labs and seminars are planned by your tutors with an expectation that you will have completed specified reading/activity in advance of the session. The learning sessions have been developed to suit the nature of the module and the programme of studies and to enable students to deeply engage with their subjects and achieve the learning outcomes. They vary in format and structure across modules and programmes and cater to different learning styles.

The scheduled learning sessions, along with independent study and the wide range of support provided by learning support University Departments (i.e. the Library and the CAS) are designed to allow you to demonstrate your understanding of the learning concepts and to critically engage with the ideas and practices of your subject.

What is a lecture?

A lecture is a talk or presentation delivered by a tutor to teach you about your chosen subject. Lectures will often be interactive and tutors may expect your participation-this could be as part of a discussion or a group activity. Lectures are the starting point for your studies and it is important that you attend as seminars and tutorials will build on the material covered in the lectures.

What you need to do:

• be punctual: you'll get a better understanding of the aims of the session and the links to previous material if you hear the lecture in its entirety.
• engage in 'active listening' during the lecture. Take notes to prompt your recollection of the important themes of the lecture.
• be courteous - don't interrupt the learning of others through talking or arriving late.
• Comply with the instructions of your lecturers relating to tasks that you are required to undertake prior, during and after the lecture.

What is a seminar?

Your timetable will also include seminars. Seminars are ways of teaching smaller groups of students through practice focused discussions and other active learning strategies. Sometimes the seminar leader will ask you to work in small groups to undertake various tasks and activities and will provide constructive feedback to the larger group at the end.

The emphasis of seminars is learning through interactive sessions and all students are expected to prepare, attend, and participate. The seminars are an excellent time to raise points that you have not understood. Seminars are a good way to get to know others and enhance your team working skills.

What you need to do:

• Complete any preparatory work in advance of the seminar
• Play an active role in any group work
• Try to read around your subject and think about how what you are learning relates to events outside the University.

Online learning

Many of your modules at University will have an online component delivered via MyUniHub, and you will be expected to use the materials and work through them. There will often be handouts, additional information, reading lists and quizzes for you to test yourself. As the information for each module is managed by the Module Leader, each module is likely to look different and some may contain more information than others.

What you need to do:

• Get accustomed to navigating around MyUniHub and familiarise yourself with all the materials available for each module
• Explore the online resources available from the Library

Organising your studies

Having good organisational skills is essential to manage your university work alongside the rest of your life. Here are a few handy hints to help you manage your time and develop your planning skills.

• Plan in advance. You will be informed about your assessments at the beginning of the term, so use this to plan your time.
• Break it up. Looking at an assignment as one large project can be daunting. Break it up into manageable sized chunks, i.e. producing a plan for the assignment, gathering materials or references etc. Then give each chunk a deadline to work through in good time. Leaving assignments to the last minute may mean that you can't access the books and resources you want to deliver the best possible work.
• Be realistic. If you know you have commitments, e.g. a birthday or an evening scheduled with friends during one of the weeks, it is likely to be difficult to get your allotted work done. Don't fret; just make sure you plan it in so you make up for it before or after.

Learning sessions and assessments for different learning abilities

The University is committed to addressing barriers to inclusion (structural, cultural, organisational and attitudinal) and takes as its starting point the premise that accessible and appropriate provision is not ‘additional’ but a core element of the overall service. All academic disciplines and professional use inclusive practices, and learning sessions and assessments are designed with this in mind. Students with a disability can contact the Student Office to receive information in an alternative format. For example, sections of the handbooks can be supplied in a word document with enlarged type – sent by email or supplied on a memory stick.

You will be assessed by various methods throughout your programme of study. Some modules are assessed by coursework only (oral or/and written), some by examination and some by a mixed assessment scheme. Details of assessment tasks along with the grading scheme and requirements for submission of work are given in your Module Handbook and/or the Programme Handbook. Further details are available online via the UniHub Student Portal at http://unihub.mdx.ac.uk/your-study

Many modules require all assessment components to be passed. At the beginning of each module, you should ensure that you have a written statement of the assessment requirements from the tutor, in the Module Handbook. Some modules have specific attendance requirements, which are generally 75% for all scheduled sessions but maybe 100% in some cases, and are necessary to complete the module (see information on ‘Attendance’ in this section).

Final examination periods are held at the end of the academic year after the end of the teaching period.  You can find this information in the ‘Academic Calendar’. The final exam timetable will be published on University notice-boards and electronically on the Student Portal section at http://www.mdx.ac.ae/life-at-university/current-students/examinations/examination-timetables.

You will get feedback on your performance in your assessed work. You may see your tutor about feedback on your coursework.

If you are unable to submit a coursework by its due date or attend a scheduled final or re-sit examination, you should contact the Student Office Manager (who is the designated Assessment Officer in Dubai) as soon as possible to apply for a deferral. For an explanation, see ‘Deferral of Assessment’ in this section.

Due to the government restrictions imposed to prevent the spreading of COVID-19 and as we prioritise the health and safety of our community, some of the assessments presented below have been temporarily adapted accordingly. If your assessment is adapted due to COVID-19 restrictions, you will receive all required information timely and effectively through the Programme team. These guidelines will supersede the ones listed in the below sections.

Most modules will require that you complete an amount of coursework as part of your assessment. Types of coursework include:

• Written coursework: essays, exercises, laboratory logbooks, projects, dissertations, portfolios of written work, in-class tests, etc.
• Other coursework: presentations, viva voces, performances, exhibitions etc.

Handing in coursework

Module tutors will publish deadlines for submission of coursework within the Module Handbook. The University’s policy normally requires students to submit coursework online (via Turnitin on MyUniHub). The only exceptions are pieces of coursework with specific formats such as art work, models, and large portfolios, where alternative arrangements will be made which will be set out in your Module Handbook. The Student Office is the central place for handing in all coursework that is not submitted electronically.

Do not give coursework for assessment directly to your tutor - coursework will not be accepted by your tutors when submitted via e-mail or in person. Coursework submitted to the Student Office will be dated and receipted. You should keep your receipt - it is for your own protection.

A ‘Cover Sheet for Coursework Feedback’ form must be filled at the Student Office when submitting coursework and students will be given a receipt of submission. The following information must be CLEARLY PRINTED on the front cover sheet of the coursework:

• Student Name and MISIS Number
• Module Number and Module Name
• Module Coordinator’s Name

You must take a copy of all your work (via photocopying or on personal data storage devices, etc.) prior to submission. Students must retain a copy of all their submissions till the end of their study period in the University.

Deadlines

It is important to meet deadlines for submitting written coursework. These will be laid down by module tutors no later than at the time the work is set. Sometimes deadlines from different modules will come at the same time, and it is important to plan your workload to meet these deadlines.

This academic year due to COVID-19 restrictions, students are required to submit all coursework electronically. Please keep in mind the submission deadlines and the time difference between the UK & UAE when submitting electronically. For submissions that must be handed over to the Student Office, these must be done no later than 4:30 pm for all foundation and undergraduate modules, and no later than 6:30 pm for all postgraduate modules. These timings will vary during the Holy Month of Ramadan, please check the website.

The module handbook may offer guidelines in the case of late submissions – usually missing the deadline results in coursework not being accepted for grading and failure of that assessment component.

Deferral of assessment

If you have exceptional circumstances that prevent you from meeting an assessment (e.g. coursework, presentation) deadline/attending an examination, you may be entitled to a short extension or deferral of assessment.

A deferral of assessment is the postponement of the date you are due to submit an assessment or sit an examination until the next opportunity and without penalty.

For information on how to make a claim, please refer to Extenuating Circumstances.

There are several periods of examinations during the academic year.

• For Autumn/September start students on year-long modules: on completion of the year’s study in April/May.
• For Autumn/September start students on term-long modules: on completion of the of study term in Dec/January or April/May.
• For Winter/January start students on year-long modules: on completion of the year’s study in July.
• For Winter/January start students on term-long modules: on completion of the study term in April or July.
• For Autumn/September start students in the Schools of Health and Education and Science and Technology: A reassessment/deferred assessment period in July
• For Autumn/September and Winter/January start students in all other Schools: A reassessment/deferred assessment period in August/September

Where assessment or reassessment is deferred, this will normally be to the next assessment opportunity, either in late August or in April/May of the following year.

Final timetables for the main examinations will be posted outside the Student Office and is expected to be available online at http://www.mdx.ac.ae/life-at-university/current-students/examinations/examination-timetables about one month before the examination period. Check regularly for updates! The timetables are based on your current module registrations: keep your registration record up to date to avoid an examination clash.

Students who need Disability Support and special facilities to take examinations should contact the Student Office to make the proper arrangements at least six weeks before the start of the examination period.

In the event of an examination timetable clash, it is the responsibility of the student to make this clash known to the Assessment Officer and to follow the instructions given to them by the Assessment Officer in relation to the clash (including supervision in the period between examinations). Failure to comply with these instructions may be regarded as a contravention of examination room rules.

Overview of Examination Regulations

If your programme assessment components include an in-person examination, it is mandatory that you bring your Middlesex Student ID Card with you,

Candidates are warned that any breach of examination room rules will result in severe penalties, including the risk of expulsion from the University, and/or that the Assessment Board may deem the candidate to have failed an assessment or series of assessments. For details, see university regulations - Section K: Examination room rules for candidates http://www.mdx.ac.uk/about-us/policies/university-regulations

Students who fail to attend an examination without good cause will be failed in the module with a grade 20, should the required learning outcomes not be met, subject to any other regulations covering deferral of assessment in the module (see Deferral of Assessment).

Section F, K and Section L of the University Regulations, see http://www.mdx.ac.uk/about-us/policies/university-regulations

• You must be on time for all examinations.
• You must not become involved in any unfair or dishonest practice in any part of the examination.
• If you attempt to use unfair practice, or break the rules in any way, you will be reported to Academic Registry for investigation of academic misconduct.
• You may take into the examination room only the materials and equipment which are allowed.  You must not take into the examination room any unauthorised materials or equipment which might give you an unfair advantage such as notes, calculator cases/instruction leaflets, bags, personal TV’s/stereos, electronic or radio communication devices, including mobile telephones, tablet computers, smart watches, iPods and MP3 players. Possession of unauthorised material is breaking the rules, even if you do not intend to use it, and you will be subject to penalty.
• If you leave unsupervised before the end of the examination, you will not be allowed to return.
• Do not read the question paper until instructed to do so by the invigilator
• Please read the front cover FIRST to ensure that you have the correct exam paper in front of you.
• Coats and bags must be deposited as instructed by the Invigilator.
• All mobile phones must be switched off and placed under your desk.
• All personal belongings should be left under your desk.
• You must place your student ID card on the desk.
• You may not leave the examination room within thirty minutes from the start of the examination, nor during the last ten minutes.  If you wish to leave before the last 10 minutes, you should raise your hand to notify the Invigilator and hand your work in.  Having once left the room, you will not be readmitted without the permission of the Invigilator.
• Visits to the toilet are permitted after the first 30 minutes but will be accompanied by an Invigilator.
• You will not be allowed to leave the exam room or use your mobile phone to extend your parking ticket. Any car parking tickets should be renewed before entering the exam room.
• In the event of the hall being evacuated, you are reminded that examinations conditions will apply and you should NOT speak to another student.

Headphones in exams

• The use of headphones or any electronic devices in exams is prohibited. Please note that, before sitting an exam, you may be asked to remove any headwear which conceals your ears to enable checking. This is done to ensure that no concealed headphones or other electronic devices will be used during an exam. Female students wearing any form of religious or cultural headwear which conceals your ears may ask that a female invigilator carry out the check in a separate room. You will be asked to momentarily remove your headwear to reveal your ears and face for the purposes of checking for headphones and for identity checking. Where a male student is asked to show that he has no concealed electronic equipment may request that this check is carried out by a male invigilator.

Smart watches in exams

• Students found in possession of a smart watch will be required to place this in their bags. The use of any smart watch is prohibited in any exam. All watches will have to be placed in the bag. There is a clock displayed in all exam venues.

Bring What You Need

• You may bring pens, pencils, erasers and any permitted equipment you need for the examination. You will not be allowed to borrow items from another student.
• All items needed for your exam are to be placed in a clear plastic bag or pencil case. Only transparent pencil cases are allowed on your desk.
•  You may NOT take food/sweets or drink to your desk other than clear bottles of still water with NO label. If your bottle has a label, please remove it before the exam starts. If you have medical reasons that require you to have food or other types of drink, please advise an Invigilator before the start of the exam.

Calculators, Dictionaries and Computer Spell-checkers

You may not use a calculator unless the exam paper expressly says that you can. If you have permission to use a calculator:

• make sure it works properly, and that any batteries required are working;
• clear anything stored in it;
• remove any parts such as cases, lids or covers which have printed instructions or formulas;
• do not bring into the examination room any operating instructions or prepared programs.
• You must not use a dictionary
• If it has been assessed by the Disability Support Service that you are permitted to use a PC in your exam, you are not permitted to use the computer spell-checker unless you are told that you may do so.

Understanding Examination Instructions

• Listen to the Invigilator and do what you are asked to do.
• Tell the Invigilator at once:
  If you think you have not been given the right question paper or all the materials listed on the front of the paper;
  If the question paper is incomplete or badly printed.

• Read and carefully follow the instructions on the front of the question paper and/or the answer booklet before you start the examination.
• Complete the attendance slip and the front of your answer booklet
• Do your rough work only on the proper examination stationery Cross it through and hand it in with your answers. If you annotate the question paper in any way, this will also have to be handed in.
• The following practices are STRICTLY FORBIDDEN.  All instances WILL BE REPORTED:
  Failure to comply with the Invigilators instructions.
  Being in possession of any unauthorised information, either written or printed.
  Bringing into the examination room any books, notes, writing paper, blotting paper, mathematical tables or machines, other than those specifically allowed for this examination.
  Any such item must be handed to the Invigilator before the exam begins.
  Borrowing anything from another Student during the examination.
  Attempting to read the work of another student
  Communicating with or disturbing other students once the examination has started.
  Occupying a desk other than that assigned to you except by permission of the Invigilator.

Further Advice and Assistance for Examinations

• If on the day of the examination you feel that your work may be affected by ill health or any other reason, inform the Student Office by filling the Extenuating Circumstances form (see Special Consideration for Extenuating Circumstances).
• Put up your hand during the examination if:
  you have a problem and are in doubt about what you should do;
  you feel ill;
  you need more paper
  You must not ask for, and will not be given, any explanation of the questions.

At the end of the Examination

• If you have used more than one answer booklet and/or any loose sheets of paper, you must place them in the correct order. Fasten them together with a treasury tag before you leave. Ensure that your student ID is written on all extra pages/booklets.
• You must not leave the examination room until the invigilator tells you to do so.
• You must not take from the examination room any examination stationery, used or unused, rough work or any other materials provided for the examination.

The University uses a 1-20 grading scale with 1 being the highest mark. Full details are available at www.mdx.ac.uk/regulations with further information on assessment and grading at http://unihub.mdx.ac.uk/ 

Level 4 modules (1^st year of an Honours degree), which do not contribute to the final classification may be awarded a Y grade (ungraded pass). The numerical grades are detailed on the table below.

The 20-Point Scale

*compensation is granted only at the discretion of the Programme Progression Board or School Assessment Board. Some modules, especially those integrated in programmes linked to professional qualifications and accredited by professional bodies, may be non-compensatable. Please refer to the programme handbook for details.

In addition, the following administrative grades are used: http://unihub.mdx.ac.uk/study/assess/results/index.aspx

Administrative grades may sometimes be added to a numerical grade either to indicate any additional action that needs to be taken by the student regarding further assessment or to confirm a decision taken by a first or second tier Board.

At the end of each academic year, Module Grades or Module Results are determined in two stages:

• Subject Assessment Boards –Teaching staff in conjunction with external examination assessors.
• Programme Progression Boards (non-finalists - to determine progression on programme), or School Assessment Boards (finalists - to determine final awards).

Following these Boards, individual results and your progression status will be released after the point, and will be made available in the My Study area on MyUniHub: https://myunihub.mdx.ac.uk/web/home-community/mystudy. For specific dates, please refer to the Academic Calendar.

Whenever you receive any grades or feedback during the course of the academic year, you need to remember that these will be PROVISIONAL and can change after moderation and external examiners’ review. 

If you experience any problems with accessing your results, you should contact the Student Office. Note that the Student Office is not able to provide results over the telephone or assist students with ‘Financial Holds’ on their student records until financial dues are cleared at the Finance Office.

The University also relays your current status to the local authorities, where applicable.

Viewing Graded Examination Scripts

In the case of in-person examinations, the Student Office schedules ‘viewing days’ where students can register to review their exam scripts once the Dubai campus has received them from the UK. Application forms are available at the Student Office.

It is the student’s responsibility to regularly check the website for viewing dates. Contact the Student Office for more information.

If you do not pass the module at the first attempt, you are eligible for re-assessment once.  You will find the following grades on the My Study page of UniHub: http://unihub.mdx.ac.uk website:

A date will also be added alongside these codes showing when the assessment should take place. Re-assessment must take place at the next available opportunity for assessment. An administration fee of AED 525 is charged per module for re-sits.

Deadlines for re-sit coursework will be announced by the module tutor (via MyUniHub or via email) and will normally be on or before the deadlines mentioned in the academic calendar.  You may have to resubmit your coursework or complete a new assignment. Contact your module tutor for information about this. Details are also provided on MyUniHub. The timetable for re-assessment exams is announced on the University website at https://www.mdx.ac.ae/life-at-university/current-students/examinations.

For modules at levels 3/4 the overall grade following re-assessment will be the grade achieved at the second attempt.  For example:

1st attempt - grade 17

2nd attempt - grade 12

Overall module grade 12

This will be shown on the transcript as 12(17/12).

For modules at level 5 and above, a maximum grade of 16 will be applied to the re-assessed component.  For example:

If you do not pass the re-assessment, you will not be able to acquire the academic credit connected to it. At the discretion of an Assessment Board, you may be given permission to repeat a failed module, only once.

Re-assessment of deferred assessment will normally be undertaken either in April/May or in July/August. If the re-assessment or deferred assessment cannot, for good reason, be taken at the next available opportunity, it may be further deferred until the next available opportunity. This must be requested in writing to the Assessment Officer. Unless deferral of re-assessment is approved by the Assessment Officer, you will be failed with a grade 20 if you fail to submit coursework or fail to attend an examination at the next available opportunity for re-assessment.

Every year Programme Progression Boards meet to decide whether you have passed sufficient credits to continue on your chosen programme of study. In order to proceed from one stage to another, a student must pass the required number/level of credits or be allowed by a Programme Progression Board to proceed conditionally with a credit deficit, which the student must make up before completing his/her studies.

You may also be required to change your future modules choices and, in some cases, transfer to a different target qualification, if you have failed critical modules which are prerequisites to further study.

If you are not allowed to proceed, this will result in:

• moving from full-time to part-time study; or
• interrupting study until re-assessment or deferred assessment takes place, if you have failed vital modules; or
• having to leave the University; this will normally occur if you fail, after reassessment, more than one-third of the requirements for your proposed qualification.

The following table lists the progression codes that you may see on your student record on MyUniHub and explains what action needs to be taken by you.

There may be difficult circumstances in your life that affect your ability to meet an assessment deadline or affect your performance in an assessment. These are known as Extenuating Circumstances or ‘ECs’. Extenuating Circumstances are exceptional, seriously adverse and outside of your control; supporting evidence must be provided.

As a student it is your responsibility to let the University know about any extenuating circumstances that have affected your work. If you have extenuating circumstances, you can request:

• a short extension or a deferral of assessment to the next assessment period
• Your extenuating circumstances are noted (without specific details) for the board that makes your progression/finalist decision. This allows the board to make an informed progression/ finalist decision but will not change grades. Any decision is an outcome from the board and not an automatic entitlement

The outcome of any Extenuating Circumstances claim might be different from what has been requested.

Extenuating Circumstances can only be requested for summative assessment, not for formative assessment i.e. only for assessment that counts towards your overall module grade.  Claims for extenuating circumstances are managed and considered in accordance with the Assessment Regulations (Section D8), for more details check https://www.mdx.ac.ae/about-us/university-regulations.

To obtain extenuating circumstances students must apply to the Assessment Officer in the Student Office in writing, completing the Extenuating Circumstances Request Form and submitting the relevant supporting documentation.  The form is available at https://www.mdx.ac.ae/life-at-university/current-students/student-office-forms. Evidence must be supplied for the case to be considered.  Students should be aware that discussing their application with a member of staff does not constitute a submission of an application for extenuating circumstances. Claims must be made before the deadline of submission, or if unable to do so, within 5 working days from the deadline of submission. If evidence is unavailable prior to the deadline the claim should still be made on time and include information about why the evidence is not available and when it will be.  Late claims will be rejected unless the student can prove with evidence, a justifiable reason for late submission – ignorance is not a justifiable reason.

The evidence you need to provide to support your application for Extenuating Circumstances should normally be an official document, signed as appropriate, and should normally state the dates during which the circumstances applied.

Documentary evidence must be presented in English and where required, official translations must be provided by the student. It is not the responsibility of the University to translate any evidence provided by the student and any untranslated evidence may not be considered.

The University reserves the right to check the authenticity of all documentary evidence submitted in support of your application. Any student who submits documentation that is not authentic may be subject to the University disciplinary procedures.

See FAQs at http://unihub.mdx.ac.uk/your-study/assessment-and-regulations/extenuating-circumstances for examples of acceptable evidence.

Your application for extenuating circumstances will only be considered if your circumstances meet the following criteria:

• The circumstances are exceptional, and seriously adverse
• They are outside of your control
• You have provided original supporting documentary evidence of the impact on your ability to perform in the assessment
• The circumstances relate directly to the timing of the assessment affected
• You have met the attendance requirements of the module (Deferrals may be overridden by an X grade)
• Normally, deferred assessment or reassessment will not be permitted beyond two years following commencement of study for the module

Please indicate type of request: short coursework extension, deferral or for ECs to be noted for the board.  Processing of extenuating circumstances form may take more than 10 days and the student will be informed by e-mail once a decision has been made.

Online Guidance and FAQs Link: http://unihub.mdx.ac.uk/your-study/assessment-and-regulations/extenuating-circumstances

You must remember that there could be financial, progression as well as student visa implications as a result of deferring your assessment. Further information and advice can be obtained from the Student Office.

There is an increasing demand for the recording of lectures and other teaching and learning activities. This demand is being driven by both students and staff, introducing different modes of delivery to support their curriculum. Hence, it is possible that some of the sessions may be recorded at the discretion of your tutor. You will be informed about this by the staff member leading the session, prior to the start of the session.

The University operates an opt-in model for lecture recording where the decision to make a recording lies with the individual member of staff. It is accepted by the University that not all activities are suitable for recording. Lecture recordings are provided to supplement and enhance the student experience, and should not be seen as an alternative to attending online or face-to-face lectures. Use of such recordings should only be for the students’ personal use concerning their studies. Any unauthorised distribution of such recordings, including sharing and posting on social media, will be considered a breach of the university computer usage policy and will be subject to disciplinary action.

As per section C16 of Middlesex University Regulations unauthorised audio recording, video recording or photography of lectures, or other forms of learning activities by students, is prohibited.

Limited recording by students may be permitted under exceptional circumstances only (for example, for an individual student as a “reasonable adjustment”, within the meaning of the UK’s Equalities Act), upon explicit permission provided by the tutor and, where appropriate, by everyone else involved. Permission for recording does not imply permission for publication (e.g. on Facebook, YouTube, or other Social Media), or distribution to others. Unauthorised recording of such activities violates the privacy of persons involved, may infringe on copyrights and intellectual property rights of others and can be intrusive and disruptive in a learning environment.  In all cases, violation of this regulation will be managed under the student disciplinary procedures.

In addition to a violation of University Regulations, unauthorised recordings may expose students to other unintended consequences, as per UAE law. The United Arab Emirates has several laws (for example, Federal Law No. 5 of 2012 on Combatting Cybercrimes and its amendment by the Federal Law No. 12 of 2016) for the protection of privacy and reputation and defamation. Some of the acts that could amount to a criminal offence are:

• possessing on an electronic device a photo taken without the subject’s consent
• posting other people's pictures or videos online or on social media (including WhatsApp) without their consent
• tagging a person without their consent
• threatening or insulting people online
• spreading information via social media, that is not verified by the official sources
• gossiping about people or maligning them.

Further guidance is available within the University Regulations and via the Quality Office (qualityoffice@mdx.ac.ae).

Academic Integrity

Academic Integrity is a quality that demonstrates values such as honesty, fairness and respect for others and their work. Academic integrity is evident by the behaviours we exhibit.

In order to demonstrate academic integrity, you must be able to demonstrate for example originality (independent thinking) and criticality (critical thinking), which you will be supported to develop whilst you complete your studies.

You will demonstrate academic integrity by producing your own work, clearly acknowledging any material that has been included from other sources or through collaboration.

Students must also present their own findings, conclusions or data based on appropriate and ethical practice.

Throughout your studies you will be expected to use many different types of information to enhance your own knowledge and understanding of the subject you are studying. When you use an idea or information from another source, e.g. from a book, journal, film, image or sound recording, etc. you must acknowledge where you got this information. Acknowledging the work of other people in your own work is referencing. When used correctly referencing gets you better marks because it:

• Adds weight to your discussion and arguments
• Demonstrates you understand the key issues in your subject
• Shows your ability to evaluate and critically apply this understanding to your work
• Evidence that you have been reading around your subject
• Enables others to find your references easily.

Academic Misconduct

Academic Misconduct is a breach of the values of academic integrity, and can occur when a student cheats in an assessment, or attempts to deliberately mislead an examiner that the work presented is their own when it is not. It includes, but is not limited to, plagiarism, self-plagiarism, commissioning or buying work from a third party or copying the work of others, breach of examination rules, collusion etc.

Academic misconduct is a corrosive force in the academic life of the University; it jeopardises the quality of education and devalues the degrees and qualifications of the University. Some types of academic misconduct are as follows:

a)    Plagiarism

Plagiarism means using the work of another person and claiming it as your own. It is a form of cheating, and you will hear the word a lot whilst you are at university because it is a serious academic offence that can result in disciplinary action. Copying other students work, or basing your assignments on materials where you do not acknowledge the source (i.e. the book, journal article or internet site), is treated as a severe academic misconduct.

Often it is an innocent mistake; a misunderstanding about what constitutes plagiarism or incorrect referencing. Sometimes, however, students are caught just plain cheating. Whether you deliberately cheated or accidently failed to properly acknowledge the work of another, the penalty is the same. The University has sophisticated technology that will catch plagiarised work, so by doing it you may seriously affect the outcome of your degree.

Some types of Plagiarism:

• Using someone else’s ideas without acknowledging that they aren’t your own.
• Composing a paragraph by joining together sentences from a number of sources and not acknowledging them in the text.
• Copying or re-wording someone else's work without using quotation marks or referencing them.
• Using other people's words, writing, diagrams or pictures as if they were your own.
• Copying work from another student – even with permission from that person.
• Using your own previous work in another assignment without acknowledging it.
• Failure to reference appropriately or to adequately identify the source of material used.

b)    Self-plagiarism

Self-plagiarism is when a student submits the same piece of work, or substantial part thereof, for assessment more than once for graded credit. It will be regarded as Self-plagiarism unless the original piece of work is appropriately referenced.

c)    Purchasing or commissioning

Purchasing or commissioning is either attempting to purchase or purchasing work for an assessment including, for example from the internet, or attempting to commission, or commissioning someone else to complete an assessment. For courses at all levels, the commissioning of proof-reading where this substantially alters the content of the original work, whether this is from a commercial provider or a personal contact, falls under this definition and is considered academic misconduct.

d)    Collusion

Collusion occurs when, unless with official approval (e.g. in the case of group projects), two or more students consciously collaborate in the preparation and production of work which is ultimately submitted by each in an identical or substantially similar form and/or is represented by each to be the product of his or her individual efforts. Examinations and Online timed assessments that contain similar work will be referred as collusion. Collusion also occurs where there is unauthorised cooperation between a student and another person in the preparation and production of work which is presented as the student’s own.

Collusion can also be the act of one student presenting a piece of work as their own independent work when the work was undertaken by a group. With group work, where individual members submit parts of the total assignment, each member of a group must take responsibility for checking the legitimacy of the work submitted in his/her name. If even part of the work is found to contain academic misconduct, penalties will normally be imposed on all group members equally.

e)    Dishonest Use of Data

Fabricating or falsifying data means to include presenting work that has not taken place. This includes laboratory reports or projects based on experimental or field work. It may also include falsifying attendance sheets for placements where this is part of the assessment requirements.

f)      Cheating in examinations or tests

Breaching the Examination Room Rules for Candidates (Section K of University Regulations). This includes assessments that are taken ‘in-class’, on-line or any other form of summative examination.

g)    Minor Errors

Minor errors arise when a student has attempted to adopt academically acceptable practices but has failed to do so accurately or fully. Examples include forgetting to insert quotation marks, minor mistakes in referencing or citation, gaps in the bibliography or reference list, non- compliance with some aspects of presentation guidelines.

h)    Requirement for Ethical Approval

Failure to gain ethical approval may result in failure of the work. Refer to the programme and/or module handbook for details regarding requirements for ethical approval.

How to avoid academic misconduct

To avoid plagiarism, you must acknowledge the source of all words, research, theories, ideas and insights that inform your work by using quotation marks and accurate citations. Information on the correct way of referencing and acknowledging work from other sources is available on the Your Study pages on UniHub: http://unihub.mdx.ac.uk/. For help with referencing, please see the guidance material in the Library, consult your tutor or make an appointment with a member of the Centre for Academic Success (CAS) team.

You should always date, print out and keep drafts of your work to prove that it was created by you. If you do not keep a paper trail somebody could copy your work, submit it, and then claim that you stole it from them!

You should never resort to paying somebody to proof-read or correct your written work. This is cheating and you can get better help for free through CAS (email: cas@mdx.ac.ae). 

If caught for plagiarism, it is likely that you will have to repeat the module with a maximum grade of 16. You might also be dismissed from your programme altogether.

Middlesex takes plagiarism very seriously and students may be expelled if found guilty of this form of academic misconduct.

Further details are available in your Programme Handbook and University Regulations.

If you find that there is an allegation of Academic Misconduct (Plagiarism) on coursework that you have submitted for assessment, you should refer to the ‘Student Notes for Guidance for allegations of Academic Misconduct’ which are provided under the ‘Rules and Regulations’ section. Refer to https://www.mdx.ac.ae/about-us/university-regulations.

Academic Integrity Awareness Course

The University has developed a new online Academic Integrity Awareness Course to help support you. It’s called Becoming a Successful Student. More information can be found on the following link: https://unihub.mdx.ac.uk/study/academic-integrity

You can find this resource logging into MyUniHub and then going to My Learning. You will find the course under ‘My courses’.  The course is designed to:

• identify your strengths and areas of development
• be aware of positive behaviours and academic expectations
• recognise the challenges when you study and the consequences of not following University rules and regulations
• find the support you need for your own development

Viva Voces

If you submit a piece of work that is unexplainably different in quality from your other coursework or one that has improved extraordinarily over a matter of weeks, then be aware that the Assessment Board is entitled to ask you to come in and sit an oral exam (viva voce) – see Section C6 of the University Regulations.

Using References and Citation

Citation means that whenever you have used someone else’s ideas, or quoted someone else, you point out where you found that information. At Middlesex University, students are expected to use ‘Cite Them Right Online’ as their referencing guide, see: https://www.mdx.ac.ae/cas/cite-them-right-grammarly

There are several different ways to reference and cite other people’s work. 

Your Programme and Module Handbooks will provide you with further details of the referencing style your tutors want you to use.

A word of caution to all students about using online tools for referencing: there are many free (and paid) reference generating tools online that can be used to generate citations and bibliographies. Please be mindful of using these, however, as they may not comply fully with the University’s guidelines for referencing. If you use such a tool, it is your responsibility to ensure that it complies fully with the referencing conventions laid out by ‘Cite Them Right Online’.

You may not have heard the terms 'quality assurance', 'academic quality', 'academic standards' before and now that you have, you may think they have nothing to do with you. However, these terms are important to you and your programme. The below definitions explain why:

'Quality' refers to how well Middlesex supports you in your learning and covers the following areas: the teaching, the support available, the resources available, and how you are assessed.

'Standards' refers to the level of achievement you need to succeed on your course and get your qualification. In the UK, standards should not vary from one higher education provider to another.

Having both quality and standards means that you and everyone else can have confidence in your degree and your education.

Quality assurance is, therefore, mainly about maintaining standards and ensuring you have the best possible experience at Middlesex.  The University has a range of quality assurance processes and procedures which include the following:

• Programme approval and validation – The process a programme must go through before it can run.
• Programme review – A process which looks at programmes normally every 6 years to see how they have been running.
• Annual monitoring – How the University reviews how programmes are doing every year.
• External Examining – Independent moderators who help ensure academic standards are being met but are also comparable nationally.
• Student feedback and representation – This includes student surveys, Programme Voice Groups and Student Voice Leaders.

Further information on quality assurance and enhancement can be found here: http://unihub.mdx.ac.uk/your-study/ensuring-quality

To ensure high standards of Middlesex University provision, all Programmes are subject to the University’s academic quality assurance procedures (which include those procedures related to programme approval, monitoring and review). A key feature of these processes is the input from external subject experts who ensure that awards of Middlesex are comparable to those of other UK universities, and that the programme curriculum, teaching, assessment and resources are appropriate. The University’s policies and approaches to quality assurance and a range of related documents are available at http://www.mdx.ac.uk/about-us/policies/academic-quality 

Students have a very important role in enhancing Programmes, feeding back on a regular basis via feedback forms (surveys), Programme Voice Groups, Campus Forum meetings, and other mechanisms. Student feedback also plays a major role in programme monitoring and review.

Middlesex University's quality credentials are outstanding. Middlesex University is audited by the UK's Quality Assurance Agency (QAA) for Higher Education and the Dubai campus is an integral part of this audit process. Our Dubai campus is subject to the same rigorous quality assurance procedures that have earned Middlesex University the highest possible endorsement from the QAA.

Middlesex University Dubai is also licensed by the Dubai government’s Knowledge and Human Development Authority (KHDA). Furthermore, the Universities Quality Assurance International Board at KHDA reviews programmes offered in Dubai to ensure that these are equivalent to those at the home campuses in London.

Academic programmes in Dubai have the same validation and monitoring system as in London, with the same examinations taken simultaneously in both cities, where applicable. The Honours Bachelors and Masters degrees awarded to Dubai campus students are therefore identical to those achieved by students at the London campuses, and students can transfer between campuses if they meet the relevant conditions.

UK’s Quality Assurance Agency (QAA) for higher education (www.qaa.ac.uk/en)

Middlesex University has had the quality and standards of its provision confirmed by the Quality Assurance Agency for Higher Education (QAA) in the UK. The QAA reviews UK universities to provide public information about the maintenance of academic standards, and its audit processes are respected globally for their robustness. QAA's Higher Education Reviews are carried out by experts from other universities and colleges. Review teams include students because QAA believes that students should be partners in the quality assurance of their education.

Most recently, a team of QAA reviewers visited Middlesex University in October 2015 and judged that its academic standards, the quality and enhancement of its student learning opportunities, and the quality of information about its learning opportunities all meet UK expectations.

You can read the full report here: https://www.qaa.ac.uk/reviewing-higher-education/quality-assurance-reports/Middlesex-University 

The previous Middlesex University review report published in 2009 identified as ‘good practice’ the meticulous attention given to the establishment, development and integration of the University’s Dubai campus. The panel praised Middlesex Dubai for the meticulous methods and detailed attention to quality matters, and perhaps more importantly, for assuring that learning opportunities in Dubai are comparable to those available to students in London.

In 2014, QAA conducted a Review of Transnational Education (TNE) in the UAE which resulted in a positive report for Middlesex University Dubai. The pastoral and academic support provided to students was a particular strength noted in the review. The review found that “students have a range of opportunities for engaging with employers during their studies with employability embedded within the curriculum and extracurricular activities provided”. The report also offered an acknowledgement of ‘a growing research culture’ on campus. A range of students from across the university participated in this review, and their contribution was instrumental in offering the QAA an insight into the strengths of our campus.  The full report is provided at:

https://www.qaa.ac.uk/reviewing-higher-education/quality-assurance-reports/Middlesex-University

The QAA is an independent body that provides an integrated quality assurance service for UK higher education institutions. The agency promotes public confidence that quality of provision and standards of awards in UK higher education are being safeguarded and enhanced. The Agency's reviews cover public and private higher education in universities and colleges, including arrangements for collaboration with overseas partners; and by assessing the quality and standards of teaching and learning at subject level. These activities result in reports that are available to the public, as printed publications and on their website. For more information see: www.qaa.ac.uk

Dubai Government’s Knowledge and Human Development Authority (www.khda.gov.ae)

Middlesex University Dubai is licensed by the Government of Dubai’s Knowledge and Human Development Authority (KHDA). Established in 2006 by royal decree, the KHDA is responsible for licensure and quality assurance across the entire education and human development continuum covering schools and higher education institutions in the Emirate of Dubai.

In addition to annual licensure, all programmes at Middlesex University Dubai are reviewed by the KHDA’s University Quality Assurance International Board or UQAIB. This is a Board of influential academics and quality assurance experts from all over the world that has been assigned the responsibility for setting standards across international higher education on offer in the Emirate.

For more information, see:

http://khda.gov.ae/en/directory/universities-search-results/university?id=774

At Middlesex we are always working to improve the student experience. We aim to ensure that you have a fantastic journey with us starting from the day you apply to come to Middlesex, all the way through your course and even after you graduate.

The best way for you to make the most of your time at University is to get involved, an important element of which is to communicate with us. Whether it is a compliment or a complaint, we are equally keen to hear from you. We will make every effort to act on your feedback, which will not only help improve things for you but also for other current and future Middlesex students.

There are a number of ways in which you can communicate with us and give us your feedback:

• Programme Voice Groups
• Campus Forum
• Becoming a Student Voice Leader (SVL)
• Becoming a Student Council Member
• Module Feedback Surveys
• Programme Feedback Surveys for UG programmes (Middlesex Student Survey or popularly known as, MSS) and for PG programmes (Postgraduate Taught Experience Survey or PTES).
• Other Surveys

Programme Voice Group

The purpose of the Programme Voice Group (PVG) is to provide a forum for discussion between you and the staff members involved in all aspects of your Programme. Each Programme holds regular PVG meetings generally twice a year. The PVG membership includes:

• Student Voice Leaders (SVLs)
• Campus Programme Coordinator (CPC)
• Academic Staff aligned to the delivery of the programme or modules
• Support Services Representatives

Along with the feedback that SVLs collect from their cohorts, the PVG meetings will also discuss information relating to the quality of your programme and this includes;

• External Examiner reports
• Data and action plans from student surveys
• Updates from programme staff.

Formal minutes are kept of the discussion and decisions of each PVG meeting. The minutes are included with the programme-level Annual Monitoring & Enhancement report for consideration by the University. The points raised at the meeting are carefully recorded for issues arising, and the action taken upon them, and are available through MyUniHub student portal and can be accessed here.

Campus Forums

The purpose of the Campus Forum is to optimise the student experience by asking students (through SVLs) to raise campus-specific issues relating to the operation of administrative and service support for students. These meetings do not to deal with programme-specific curriculum issues, which are dealt with at the Programme Voice Groups.  For clarifications, please check with the Quality Office (QualityOffice@mdx.ac.ae).

Campus Forums are usually held once per term. All students are welcome, including the SVLs. The membership includes:

• Pro-Vice Chancellor and Director of Middlesex University Dubai (Chair)
• Student Voice Leaders (contact the Quality Office if you wish to attend – even if you are not a formal representative)
• Representatives of all support services such as the Library, IT Office, Student Office, Centre for Academic Success, Careers and Employability Services, Finance Office and the Admissions Office
• Representatives of the Student Council

Your SVLs are responsible for notifying the Forum of issues which have been brought to them by you. Even if you don’t personally want to come to a Campus Forum meeting, tell your Rep about any queries and concerns you have about your module(s) or programme and they will raise them for you at one of the twice yearly Campus Forum meetings.

Student Voice Leaders

Every programme has the provision for having a Student Voice Leader (SVL). As a SVL, you help improve communication between the University and the students on the module and programme you are representing. If you would like to become a Student Voice Leader, speak to your Module Coordinator and/or Campus Programme Coordinator (CPC) or contact the Quality Office (QualityOffice@mdx.ac.ae).

At the start of each academic year (by learning week 2), each programme will select a number of SVLs to represent their year of their course. It’s important to raise any issues or feedback that you have with your SVLs, so that they can accurately represent your views to academic staff. You can also nominate yourself to become a SVL. Training and support throughout the year is provided for student representatives.

As a SVL your role will be to gather the views and opinions of the students you represent and to outline these opinions at the relevant Programme Voice Group or Campus Forum meetings. You will also communicate the decisions made and progress updates to other students following the meeting.

SVLs receive a certificate that recognises their representational achievement. For the certificate you will have to attend the training sessions and be present at any pre-meetings or the formal PVG meeting each term. This is a great opportunity to add value to your CV.  If you would like to become a SVL, speak to your Campus Programme Coordinator (CPC) or contact the Quality Office (QualityOffice@mdx.ac.ae)

Module Feedback Surveys

Module feedback is collected towards the end of the teaching term of that module via anonymous surveys. The aim of this process is to elicit your views on the specifics of module taken. You can expect to receive a report on any issues that have been identified. The report would also describe the measures taken to resolve any problems.

All reports will be an item for discussion during Programme Voice Group and will, where necessary, be reported upon during the quality/annual monitoring and enhancement process. The whole feedback process will also be reviewed on a regular basis, to ensure that it is effective in helping provide a good quality experience for students.

Middlesex Student Survey (MSS)

The annual Middlesex Student Survey seeks your views on your programme experience during the year including comments on the organisation and management of the programme, academic support, learning resources and your personal development. This is your chance to tell us about how you engage with learning on your course, work with others, and take part in the kinds of activities that help you to learn. It is a chance to reflect on how you study and what might help your studies in future. The results also help us make changes that will improve what we do in future and to keep doing the things that are of value. We hope that this will help improve your learning outcomes and those of students like you in the future. This survey is based on the UK’s National Student Survey (NSS). You can expect to receive a report on any issues that have been identified. The report would also describe the measures taken to resolve any problems.

All reports will be an item for discussion during Programme Voice Group meetings and will, where necessary, be reported upon during the quality/annual monitoring and enhancement process.

Postgraduate Taught Experience Survey (PTES)

This provides an independent anonymised way for postgraduate students to feedback on your experience. This annual survey seeks your views on your programme experience during the year, including comments on the organisation and management of the programme, academic support, learning resources and your personal development. The survey will focus on your experience and engagement with your programme of study. You will be asked to complete the survey towards the end of your programme. The results also help us make changes that will improve what we do in future and to keep doing the things that are of value. We hope that this will help improve your learning outcomes and those of students like you in the future.

All reports will be an item for discussion during Programme Voice Group and will, where necessary, be reported upon during the quality/annual monitoring and enhancement process.

Other Surveys

From time to time, the University will distribute surveys to elicit your views on the quality of the University's services and your student experience in areas other than your programme of study. Further information will be available from time to time on UniHub and the Dubai campus website at www.mdx.ac.ae. We will try not to send you too many surveys, but if you do receive one, then please remember that your responses do count, and they do make a difference.

HUB19 is the latest addition to the recreational spaces and facilities we offer to all our students. Located on the Ground Floor of Block 19 in Dubai Knowledge Park (DKP), this large space offers well-equipped dedicated rooms for:

• Computer Gaming
• Indoor Games – Snooker, Table Tennis
• Dance Studio
• Music Room
• Board games – this is temporarily unavailable
• Student Clubs’ meeting room – this is temporarily unavailable

In order to promote social distancing, Student Lounge, Music Room and Dance Studio must be reserved online. Please check our website for the latest updates on COVID-19.

Opening timings for HUB19 (during teaching terms):

Sunday - Thursday 8.00 am – 5.00 pm

Friday - Saturday  Closed

The range of ‘board games’, such as Chess, Monopoly, Pictionary, Carom, as well PlayStation, are temporarily unavailable. Please check our website for the latest updates on COVID-19.

HUB19 and the Postgraduate (PG) Lounge have been created exclusively for Middlesex University Dubai students. External visitors are not allowed in these premises. The PG Lounge is for use by postgraduate (enrolled) students only. Your Middlesex University Dubai Student ID Card must be presented upon entry in to HUB19. Electronic gates have been installed in HUB19 where students have to tap their Student ID card before entering. When a student receives his/hers Student ID card, IT department has to verify the card and this would enable students to enter HUB19.  Failure to provide the Student ID card will result in no entry.

To ensure student safety, the lounges are equipped with CCTV system.

It is the responsibility of every student to keep the lounges neat, clean and orderly at all times.

Please be courteous to fellow-students; always rearrange the chairs, tables and couches back to their original positions after you are done using them.

Personal belongings should always be kept in the owners’ possession. Students should ensure they have collected all their objects at the time of exiting the student lounges (even if exiting temporarily).

The University will not be liable towards misplaced or lost items.

Team Middlesex is the focal point for the development and delivery of competitive and recreational sport and social activities at Middlesex University Dubai.

Team Middlesex is represented at a range of different competitions both sporting and non-sporting.

Whatever your ability, interests or experience, Team Middlesex has something for everyone, ensuring you have the best student experience in Dubai.

For more information, please visit https://www.mdx.ac.ae/teammiddlesex

Middlesex University Dubai recognises the contributions that Volunteers and Unpaid Interns make in fulfilling its mission of education. This document provides general guidance concerning Volunteers and Unpaid Interns.

The programme is designed to help students gain experience and develop transferrable soft skills. We hope to provide students with opportunities outside of the classroom that enhance their student experience, contribute to making them all-rounders, provide a space for networking, and hope to help them prepare for the workforce. Students can earn work experience by participating in this programme.

Student Volunteer Programme Guidelines

Introduction

Middlesex University Dubai recognises the contributions that Volunteers and Unpaid Interns make in fulfilling its mission of education. This document provides general guidance concerning Volunteers and Unpaid Interns.

Definition and Scope

MDX-Dubai Volunteering Programme

The programme is designed to help students gain experience and develop transferrable soft skills. We hope to provide students with opportunities outside of the classroom that enhance their student experience, contribute to making them all-rounders, provide a space for networking, and hope to help them prepare for the workforce. Students can earn work experience by participating in this programme.

These Guidelines applies to all Middlesex University Dubai students (IFP, UG and PG). Students who are under 18 years of age can volunteer only with parental consent.

Who is a volunteer?

A volunteer is any person who willingly offers his/her services for Volunteering Activity, under no duress or any coercion

• without any expectation of monetary compensation or subsequent employment,
• typically, on a part-time basis,
• without displacing employees or performing work that would otherwise be performed by employees.

Benefits of The Programme

Volunteering allows students the opportunity to apply their knowledge and skills in a professional setting while still in the University. It promotes a sense of responsibility among community members and instils a volunteering culture in the students. This encourages a positive engagement in various activities that benefit the community. Students can utilise their leisure time for serving the community through Volunteering.

Benefits to Students

• Gain career-related experience
• Gain practical knowledge from the workings of the Department
• Opportunity to explore different career routes
• Work experience obtained from Volunteering will be valuable inputs for their resumes
• Increased self-confidence and improvement in communication skills
• Creates a sense of responsibility for the community
• Offers a networking opportunity for students

Benefits to the University Departments

• Immediate assistance and support in the implementation of projects
• Students provide fresh ideas and opportunities from a student perspective
• Students bring enthusiasm and desire to learn, which in turn energising the workplace
• This creates more awareness and understanding about the Department that is hiring the volunteers or unpaid interns

Selection Process of Volunteers

• Our Student Activities team, welcomes students to become part of ‘Team Middlesex’ if students are looking to join a sports team, social club, or if they want to get involved in volunteering initiatives across the campus. Students can register via the online form on https://www.mdx.ac.ae/team-mdx-connect.
• Updates on the upcoming events are also shared on the Instagram page @wearemdx and on the University website.
• The Student Activities Department will maintain a database of students who register for the Volunteering opportunity.
• The database will be updated periodically with details of the students' volunteering activities and the number of hours volunteered.
• Prior to any event/volunteering activity, the Student Activities team will share the information with students who have registered. Students who are interested in the event/ volunteering activity should contact the Students Activities team. Selection of the volunteers will be at the discretion of the Student Activities Department.
• Once the selection has been made, Student Activities Team will send a confirmation email to the selected students, outlining the details of the volunteering activity.
• The selected volunteers will then be informed about their roles and responsibilities by the concerned Department. The Department will also give a full briefing to the volunteers. Each event is different and volunteers are required to attend an event briefing session.
• At every event, attendance will be taken, and the number of hours clocked in by students will be recorded.

Types of Volunteering Activities

• All Volunteering Activity in the University is unpaid.
• All Volunteering Activities will be managed by the Students Activities Department. Only those students who have registered will be allotted a Volunteering Activity or Event.
• Volunteering Activity involves any events or activities organised on the campus or outside by the University for the students.
• Volunteers will assist and help other Departments with their activities/events. Types of volunteering activities will include marketing, academic, organisational, event management, student engagement programmes etc.
• Any Administrative or Academic Department of the University can ask for student volunteers.

Requirements and Responsibilities

Responsibilities in Volunteering Activities:

• Should be dedicated and hardworking
• Must take on the responsibility and strive to complete the tasks allotted to them
• Follow the Policies and Procedures of the University
• Be punctual, and work the required number of hours as agreed
• Notify their supervisor if they are unable to attend as planned
• Behave and dress appropriately, as per the work culture of the University
• Respect the confidentiality of the workplace and the Department
• Have an open discussion with the supervisor about any problems faced

Requirements from Student Volunteers:

• All volunteers are expected to follow Campus Guidelines and Rules and Regulations of the University, and the Laws of the UAE, including but not limited to health & safety guidelines, confidentiality, intellectual property, computer use policy, non-discrimination, non-violence, social media policy, etc.
• There is a ZERO TOLERANCE for misconduct and breaches of the University Rules or Regulations. Consequently, students who fail to comply with University Regulations will be removed and will not be able to volunteer directly with any club, Department, or in any University related event.
• Volunteers are always expected to be polite, energetic, presentable and approachable.
• Volunteers should not engage in any volunteering activity during their class timings.

Request for Volunteers from Departments

• The Administrative or Academic Departments wishing to recruit student volunteers should make a request to the Student Activities Department.
• An email should be sent to studentactivities@mdx.ac.ae with requirements (number of the volunteers, date, time, location and short description of the job role).
• Student Activities will then send out a request form to be filled out by the concerned Department.
• Upon receipt of the request form, the Student Activities Department will forward a shortlist of volunteers to the concerned Department.
• The Department will then select volunteers based on their requirements. It is the Department’s responsibility to train the student volunteers about the job requirements and outline their expectations from the student volunteers.
• Once the task has been completed, a feedback report about the student volunteers should be sent to the Student Activities.

The Middlesex University Dubai Student Council is a student elected council with representatives from each school of the University. The Student Council is designed to represent the student body in matters affecting education and the overall university experience. It aims to establish a recognised means of communication between the student body and members of staff and faculty, as well as external organisations.

Above all, it allows students to share their ideas, interests, and concerns with lecturers and other members of staff in order to improve the student experience.

For more information, please visit https://www.mdx.ac.ae/studentcouncil

Students and staff can normally access the campus between 8:00am and 10:00pm on weekdays during term-time. Most of our administrative departments operate between 8:00am - 5:00pm from Sunday to Thursday. Facilities such as the Library, LIS, and Computer Labs are available on amended schedules on weekends and during vacations. Similarly, most service areas extend their opening hours during periods of high usage (such as key assessment periods). You should remember to check with each service area beforehand for timings or call Reception.

Please note that you need to carry your Middlesex Student ID Card with you at all times and should produce it on request from a member of staff or security personnel. At times you will be asked to deposit your Student Card with our security staff to access the Computer Labs. You can collect your card when you have concluded the use of facilities. Failure to comply with requests to show your Student ID Card by University staff when asked to do so is a violation of the Student Code of Conduct and may lead to disciplinary action.

Middlesex University Dubai encourages an appropriate dress code that promotes a positive image of the University while also allowing maximum flexibility to maintain a good learning environment – one that respects racial, gender, and ethnic sensitivities and gives due consideration to safety practices.

Students and staff are advised to dress conservatively out of respect to the cultural and religious traditions of the United Arab Emirates, and the conventions of Dubai Knowledge Park. If you are unsure and need any guidance, please feel free to speak to a member of staff.

Ramadan is the ninth month of the Islamic calendar and is a special month for over two billion Muslims throughout the world. It is of a special meaning to Muslims as it is the Fourth Pillar of the Muslim Faith. During this month, Muslims abstain from all food and drink from dawn to dusk, followed by Iftar (breaking the fast).

In 20210, Ramadan will likely begin in the second week of April 2021, depending on Islamic scholars’ sighting of the moon. Ramadan will last for approximately 30 days, or one lunar month, again depending on Islamic scholars’ sighting of the moon. Middlesex University Dubai’s working hours are slightly altered during the month. Class timings are usually shortened to accommodate the change in working hours. Students and all campus visitors are advised to check the Middlesex University Dubai website for changes in timings. The end of Ramadan is marked by the start of the Eid al Fitr official holiday.  Middlesex University Dubai will usually be closed for two business days from the beginning of the Eid al Fitr holiday.

In Dubai, Ramadan holds special significance and the annual event is marked by a host of Ramadan-related events held during this period. Ramadan influences can be seen in all spheres of life in Dubai – social, business, cultural and entertainment, from alteration in working hours to observance of certain guidelines for Muslims and Non-Muslims. If it is indeed your first Ramadan, please refer to the following resources to familiarise yourself with what happens during this month.

• Users of our campus facilities should note that Dubai Knowledge Park (DKP) authorities post various notices around campus on the “Do’s and Don’ts” during Ramadan which all users of their facilities are expected to adhere to – this includes students, staff members, contractors and visitors among others.
• It is illegal to eat, drink or smoke in public. Most cafes and restaurants are closed during the day. If you are not fasting, most malls, and hotels will have one or two eateries open but discreetly tucked away behind screens and/or closed doors. Most offices and public buildings will implement an area for eating and drinking. Don’t eat, have drinks (even water) or smoke in open areas. Your car is classed as a public place so no smoking, eating or drinking in there.
• While a modest dress code and respectful behaviour between the sexes (even between married couples) are normal social customs in Dubai, this is particularly so during Ramadan.
• It is appropriate to greet Muslims during Ramadan by saying 'Ramadan Kareem' or 'Ramadan Mubarak'.
• You should try and attend a meal to break the fast called 'Iftar’ around sunset. You may get invited by tour friends or colleagues – do go along as it can be a wonderful experience. Many hotels and restaurants offer an Iftar dinner special and some hotels host a Suhoor late into the night.
• Live music is banned and you should avoid noisy entertainment at home or office.

Ramadan in Dubai is a unique and different experience due to the fact that people from different parts of the world live and bring their own cultural heritage to this cosmopolitan city. For more information on things to do in Ramadan and the etiquettes of the holy month refer to the following websites:

• Ramadan etiquette guide - - https://www.visitdubai.com/en/articles/ramadan-etiquette-in-dubai  Department of Tourism (DTCM)
• Ramadan in Dubai activities - https://www.visitdubai.com/en/sc7/articles/ramadan-festivities  Department of Tourism (DTCM)

Middlesex University Dubai is required by UAE laws and regulations of its licensing authority, Dubai Knowledge Park (DKP), Dubai International Academic City (DIAC) to prohibit smoking in all public areas (indoors or outdoors) except within designated smoking areas. Smoking is not allowed in all indoor and outdoor spaces in DKP and DIAC except in designated areas where specific signs allow you to do so.

Strict disciplinary action will be taken against students who violate the ‘No Smoking’ rule on campus or within the DKP and DIAC facilities.

See also ‘Student Conduct and Discipline’ and ‘Dubai International Academic City (DIAC) Shared Facility Policy Statement on Student Discipline’.

Mobile phones and other personal communication or entertainment devices should be used with sensitivity and discretion. Feedback from students and staff members is consistent in suggesting that mobile phones and other devices are a major source of nuisance and distraction in classrooms and sign of impoliteness in common public areas.

Mobile phones, smartwatches (such as Apple Watch or Samsung Gear), pagers, music devices (such as iPods) must be turned off or where possible, put on silent mode (no ringing or other phone-related noises) in classrooms, computer laboratories, the Library, the Library Individual Study area and other study spaces. When listening to music, recordings, videos, etc. you must wear headphones to not disturb others. Other activities on your mobile phones or other personal devices such as SMS texting, checking email, online browsing and so on, should be avoided in non-Library study areas, especially classrooms, as this can be distracting and disruptive to other students and to staff members. In common areas such as corridors, you should ensure that your use of such devices does not disturb your fellow students or members of staff. Disciplinary action will be taken against students who disturb, distract or otherwise violate the privacy of others. There are specific regulations restricting the usage of such devices in examination venues. See ‘Student Conduct and Discipline’.

Keep your mobile phones and personal devices on your person at all times and do not leave them unattended around campus. The University will not be responsible if you misplace or lose such items.

We have introduced Managed Print Service (MPS) to efficiently manage printer and paper resources. Benefits of MPS include reducing print wastage, secured printing, follow me print; where the students can collect the print output from any printer in the student network (Labs, LIS, Library). This will be subject to COVID-19 restrictions. Students are required to follow all COVID-19 protocols of hand and machine sanitisation before and after use of the machines.

Please note that the default printout option is black and white and double sided, kindly ensure you change this if you need to print colour and/or single sided. To print you need to enter the PIN number (ID number) which will be sent via email from mdxprinter@mdx.ac.ae. Please keep your PIN number (ID number) secure and don’t share it with anyone. 

For more information, please visit https://www.mdx.ac.ae/studentservices/facilities/printing-photocopying

Dubai Knowledge Park (DKP) provides prayer rooms with comprehensive facilities for both women and men in Block 18 and Block 2A on the ground floor. This facility is also available in Dubai International Academic City (DIAC).

The University regrets that it cannot be responsible for items of personal property left unattended on campus. Take care of your personal belongings and where possible, clearly label your property (including lecture notes and assignments) and do not leave items unattended anywhere on campus.

Please report and deliver Lost Property to Reception at DKP (Block 16, Ground Floor) or the Reception at DIAC (Building 10, 5^th floor, Office 501). Unclaimed items will be disposed of by the University by any method, within one month.

If you want to bring friends or family or others to visit the campus, you should register them at the Reception or Security desk where they will be issued with a visitor’s pass. Visitors are welcome but are not allowed to attend classes or use student resources including the Library, Library Individual Study (LIS) and Computer Labs. All visitors should be aware of, and fully comply with, health and safety guidelines and the relevant regulations of the University.

See also ‘Consent Form for Parents and Guardians’ under the section: ‘Communicating with the University’.

Within Dubai Knowledge Park (DKP) and Dubai International Academic City (DIAC), there are ATM machines where standard ATM banking procedures such as cash withdrawal and account balance checking are available. Within Dubai Internet City and Dubai Media City, a number of banks and money exchange branches also operate. For a complete list please visit www.dic.ae/business-partners or https://dmc.ae/the-community/community-directory or https://diacedu.ae/the-community/community-directory.

Paid car parking facilities for students are available at the front of Dubai Knowledge Park (DKP) near Al Sufouh/Umm Suqiem Road. Students parking in the DKP parking lots do so at their own risk. The University is not responsible for any theft or damage (accidental or otherwise) to visitor and student cars in the parking area. If students find their car blocked by another, they can contact +971 (0)4 609 9999.

Postgraduate students are also able to use Middlesex University Dubai’s parking facilities (located in the basement) after 5pm for free upon showing their University ID Card.

Free parking facilities are available and offered by Dubai International Academic City (DIAC). There are two main car parks each within a short walk of our building.

Middlesex students are expected to conduct themselves at all times in a manner that demonstrates respect for the University, fellow students and its staff. Students are ambassadors for the University, and are expected to behave in a way that enhances the reputation of the University and all of its students and graduates, and that is sensitive to our culturally diverse environment. Membership of the University gives students certain rights and as well as responsibilities which are listed in the Middlesex University Regulations at Regulations 2021-22. 

Exceptions to these regulations are when alternative local procedures and regulations are in place at the Dubai Campus (for example, for student complaints and grievances or local codes of conduct). Where local procedures exist, these are applied in lieu of Middlesex University procedures applicable at the Hendon (London) Campus. For Middlesex University students, it is important that you read and understand the University's regulations and policies, which define what you can expect while studying with us. Students are encouraged, with the support of the University, to engage actively in the learning process, to be fully committed to their studies, and determined to succeed.

Care and Concern is a centralised university system which students and staff can use to refer, report and get support for non-academic concerns - issues relating to the conduct (or potential misconduct), health, wellbeing, risk of harm, or safety of a student, which can affect a student’s academic engagement. These guidelines are derived from a similarly titled procedure in place at Middlesex University London.

The purpose of the Care and Concern Procedure is to provide all Middlesex University Dubai campus staff and students with simple and clear guidance on what to do should they be concerned about a student.

For more details, visit https://www.mdx.ac.ae/life-at-university/current-students/care-and-concern

Academic Integrity

Academic Integrity is a quality that demonstrates values such as honesty, fairness and respect for others and their work. Academic integrity is evident by the behaviours we exhibit.

In order to demonstrate academic integrity, you must be able to demonstrate for example originality (independent thinking) and criticality (critical thinking), which you will be supported to develop whilst you complete your studies.

You will demonstrate academic integrity by producing your own work, clearly acknowledging any material that has been included from other sources or through collaboration.

Students must also present their own findings, conclusions or data based on appropriate and ethical practice.

Academic Misconduct

Academic Misconduct is a breach of the values of academic integrity, and can occur when a student cheats in an assessment, or attempts to deliberately mislead an examiner that the work presented is their own when it is not. It includes, but is not limited to, plagiarism, self-plagiarism, commissioning or buying work from a third party or copying the work of others, breach of examination rules, collusion etc.

For more details on the Policy and Student Guidance Notes, please visit https://www.mdx.ac.ae/about-us/university-regulations

Students of Middlesex University Dubai are expected to conduct themselves in a manner which demonstrates respect for the University, fellow students, and its staff, at all times. Students are ambassadors of the University and are expected to behave in a way that enhances the reputation of the University and all of its students and graduates, and that is also sensitive to our culturally diverse environment. Students are encouraged to engage actively in the learning process, be fully committed to their studies and determined to succeed with the support of the University.

For more details, visit https://www.mdx.ac.ae/about-us/university-regulations

The University is committed to providing a high quality experience for each student and encourages students to inform it where there is any cause for concern. The University’s Student Complaints and Grievance Procedures therefore exist to enable students to make complaints about such matters. This procedure seeks to ensure that complaints against the University made by students are treated seriously and, if found to be valid, are acted upon to ensure that the students’ interests are protected as far as it is possible for the University to do so.

Full details of the policy and procedures are available at https://www.mdx.ac.ae/about-us/university-regulations

This policy is part of our University’s commitment to supporting our students to enable them to achieve their full potential. This Policy is prepared for all students of the University or alumnus, together referred to as “Users”. The University requires all Users to comply with this policy when using the University’s computers, network and other associated IT services. The University encourages all Users to use the University’s IT facilities as tools to assist their studies and work. All the computers, IT equipment and software at the University, especially those in the Computer Labs and the Library are provided for use in furtherance of the mission of the University and for your academic benefit.

The University considers failure or refusal to comply with this Policy to be a serious disciplinary offence which may lead to disciplinary action. For more details, please visit https://www.mdx.ac.ae/about-us/university-regulations

This policy is aimed at giving staff and students who use social media the appropriate guidance on the acceptable use of social media in relation to the workplace.  This policy explains:

• The acceptable use of social media in the workplace, at home and in your personal time
• How you can best protect the university and its community through your use of social media
• The potential outcomes of unacceptable use of social media 

The aims of this policy are to inform staff and students on how they can best protect the University and its community through their use of social media and help staff and students make appropriate decisions about the use of social media such as blogs, wikis, social networking websites, podcasts, forums, message boards, or comments on web-articles, such as Twitter, Facebook, LinkedIn, SMS text messaging etc. 

For more details, please visit https://www.mdx.ac.ae/about-us/university-regulations

Students enrolling on a programme of study are required to comply with the University’s formal student and financial regulations. The formal student regulations can be found at: https://www.mdx.ac.uk/about-us/policies/university-regulations. Students should understand that by enrolling online at Middlesex University MyUniHub, https://myunihub.mdx.ac.uk, they agree to be bound by these terms and conditions.

Student financial regulations for the Dubai Campus are detailed at https://www.mdx.ac.ae/about-us/university-regulations.

This document outlines general rules, terms and conditions for the range of scholarship awards and grants administered by Middlesex University Dubai. Additionally, each scholarship and grant will have its own specific criteria for eligibility, application procedure, deadlines for application and payments, rules for continuation of benefits, restriction and other terms and conditions, where applicable. Information about eligibility criteria is provided by the Student Recruitment Office and the Marketing Department. 

Applicants must read these guidelines before they accept their scholarships or grants. When candidates accept such scholarships or grants, they are agreeing to and accepting these rules, terms and conditions and any other requirements communicated by Middlesex University Dubai. 

For more details, please visit https://www.mdx.ac.ae/about-us/university-regulations

Middlesex University Dubai believes that everyone should have the opportunity to pursue a university degree, and we pride ourselves on our inclusivity policies to ensure that no student is discriminated against based on their race, colour, national, or ethnic origin, or any physical, mental, cognitive, or communicative impairment that they may have.

The  University supports  an  anticipatory  approach  that  requires  pro-active  consideration  of  access  to  learning, teaching,  services  and  facilities  to  ensure  adjustments  are  made  in  advance  of  students  of determination attempting  to study or  use  the services  and  facilities. The University  is  committed  to  addressing  barriers  to  inclusion  (structural,  cultural, organisational  and  attitudinal)  and  takes  as  its  starting  point  the  premise  that  accessible  and appropriate  provision  is  not  ‘additional’  but  a  core  element  of  the  overall  service,  which  the University  makes available. All  academic  disciplines  and  professional  will  use  inclusive  practices  and  reasonable adjustments  to  change  procedures  or  environments  to  remove  any  disabling  effects  or  barriers to participation.

For more details, please visit https://www.mdx.ac.ae/about-us/university-regulations

Middlesex University Dubai is committed to equal opportunities in its admissions. All applications are considered on their individual merits. Occasionally the University admits students who are under the age of 18 years. Such students are usually enrolled in our International Foundation Programme (IFP) and sometimes also in the first year of our undergraduate programmes. The University treats all its students as independent, mature individuals.

However, the University acknowledges that anyone under the age of 18 years is legally a minor (under UK Law) and recognises that students under the age of 18 years may therefore have different needs in relation to their support and wellbeing. Middlesex University Dubai is committed towards promoting the well-being of all students under the age of 18 years. While most students transition into University life smoothly, some may face challenges. Staff in support services, accommodation and academic departments work together to ensure that the wellbeing of students under the age of 18 years is maintained and monitored accordingly.

This policy is applicable to all students who are under 18 years of age and are applying for admission to any taught programmes at Middlesex University Dubai. For more details, please visit https://www.mdx.ac.ae/about-us/university-regulations