"Changes, Implementation and Implications"
Join the conversation to discuss:
Major changes in the model
- Implications of change to organisations
- Understanding of the new model
- Relevance within the current business context
Mr Sunil Thawani is a Fellow of the American Society for Quality (ASQ) and a current Member of
the DQG Board of Directors. He is International Consultant, Quality and Excellence, United Nations.
He has assisted many organisations in implementing frameworks such as EFQM, the UAE's 4th
Generation Model, and the MRM Business Award. He is the recipient of the prestigious ASQ
Lancaster Model, and a champion of the UN Sustainable Development Goals 2030.
Mohammad Ali Meraj is an educator and senior manager with over 15 years’ experience
within the higher education sector in the United Arab Emirates. His teaching experience at
Middlesex University includes MBA modules in Marketing Management and Business
Excellence and TQM along with final year undergraduate modules in Strategic Planning and
Marketing, and in Entrepreneurship and Small Businesses. During his career as a
practitioner, he has successfully established new departments in fields of institutional
research, quality management and customer service earning several Excellence awards in
the process. He has professional training, certification and experience in project
management, research methodology and quality management.
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