Menu
search button

COVID-19 Preventative Measures

 

Middlesex University Dubai is working closely with the UAE Health Ministry, the Dubai Health Authority, and the Ministry of Education to ensure that we are responding to the daily updates and acting upon those with pro-active measures to ensure the health and safety of our community.

You can find further details below as to how Middlesex University Dubai is working to protect its students, staff and visitors against the spread of the Coronavirus.

 

Teaching and Learning

Following the guidelines of the UAE Government authorities, Middlesex University Dubai will be conducting in-person classes from September and this will be supported by our state-of-the-art online education support platforms.

Attestation/Letters

Students or Alumni who require attestation or any letters from Student Office may email: studentoffice@mdx.ac.ae and a member of the team will inform you of the process.

Student Services

  • Although the campus remains closed for all students, all services are available directly via phone or email

  • The Library continues to provide all e-services and the team are on-hand to provide support and guidance via phone or email

  • All sport services are suspended until further notice. Despite this, the Student Activities team are running a number of initiatives through our social media platforms to keep students fit, healthy and engaged through online competitions and challenges

  • All events have been cancelled or postponed until further notice. Students can expect to receive regular updates as the situation changes.

Student Accommodation Residents

  • As per the guidelines issued by the Ministry of Education, students can remain in University Accommodation

  • Students who have travelled and will be returning to the Residences must self-isolate for 14 days

  • Rooms and communal spaces are sanitised on a regular basis

  • The gym, pool and communal spaces have been closed until further notice

  • Students are not able to stand outside the Residences during the self-isolation period

  • Pocket sanitisers have been distributed to all students staying at the Residences

  • 2x face masks and 2x sets of gloves have been provided and made available to all students staying at the Residences from 4pm on Thursday 16 April

  • Advisory posters and information have been displayed across the accommodation

  • A student support line and email address has been set up for students facing any issues or have any queries

  • Students who are in contact with their relevant embassy and are trying to book a repatriation flight back to their home country should notify the Residences team as soon as possible.

Social Distancing

It is vital to maintain social distancing during this time – for the safety of yourself and those within the community.

Movement Permit

The UAE Government announced that a movement permit is required between the hours of 6am and 11pm. Those who are wanting to engage in light exercise may do so from 4:30am as long as the proper rules and regulations of social distancing are observed.

Washing Hands Regularly

Maintaining proper hygiene and washing hands regularly is vital. You should wash your hands:

  • After breaks and any exercise activity

  • Before and after cooking and eating

  • After using the washroom

  • Before and after visiting any communal areas.

Should you have any queries, please contact the Residences team via the following details:

e. theresidences@mdx.ac.ae
t. +971 56 808 5534/+971 56 172 2726.

University Campus

The University campus is to remain closed until further notice.

  • During the closure, the campus is being fully sanitised classroom by classroom

  • More hand sanitiser dispensers have been installed across campus

  • All student recreational areas including HUB19, classrooms and labs are locked and shut down.

With all of the above measures in place, Middlesex University Dubai is ensuring that students are able to continue with their studies with minimal disruption, and that our University community remains safe.

Centre for Academic Success
cas@mdx.ac.ae

Student Office
studentoffice@mdx.ac.ae



Student Activities
studentactivities@mdx.ac.ae

The Residences
theresidences@mdx.ac.ae

Careers and Employability Service
careers@mdx.ac.ae


Admissions Department
admissions@mdx.ac.ae

Marketing Department
marketing@mdx.ac.ae

Quality Office
qualityoffice@mdx.ac.ae


Distance Learning
mdxdl@mdx.ac.ae

Assessment

Assessments that require you to be physically present on campus are replaced by alternative assessment arrangements. This applies to all foundation, undergraduate and postgraduate students and is applicable to both the September 2019 and Jan 2020 cohorts.
 
Your programme teams across both the Hendon and Dubai campuses have been working to develop alternative assessment arrangements, where needed, and these are being communicated to you by email or posted on My Learning module pages. Please continue to check your emails daily. If there are any doubts, concerns, questions, comments, please do let your lecturer or CPCs know.

Resits

Due to the extenuating circumstances during this period (March – May 2020), every student who does not submit an assessment component, will automatically receive a deferral for this component for the next assessment period (July/August 2020), without being required to submit relevant application / documentation to the Student Office. Students who fail an assessment component during the period March-May 2020, will be entitled to an uncapped resit of this assessment component in the next assessment period (July/August 2020). Resit fees applicable to the above will be waived in the resit period July/August 2020. If you have any doubts on the above, please contact your lecturers and / or CPCs or the Student Office at studentoffice@mdx.ac.ae.
 
We ask for your patience while alternative assessments are confirmed and approved.
 
Any changes or updates to your assessments will be communicated to you and confirmed by your Module Lecturer or CPC.


Providing protection to staff and families is very important and a work from home provision is ready to support any ongoing changes. Some staff are already working from home and this is continuing to be reviewed regularly. Changes to the way we work and communicate are being tested in order to respond from working remotely upon Government Directive. Staff business travel has been suspended until further notice and our attendance has been revoked from any confirmed events.


To minimise the risks associated with visiting the campus, we ask individuals not to visit. All meetings with external companies/individuals will continue via virtual meetings only.

Should you need to book an appointment with a member of staff or faculty, please contact marketing@mdx.ac.ae


We understand how worrying it is during these unprecedented times and it may be difficult to look to the future but one thing we are sure of at Middlesex University Dubai is that learning never stops! We are innovative in our teaching methods and respond to change efficiently and effectively - so by choosing to study with us in September 2020 you can rest assured that your education is our number one priority. We’re looking forward to welcoming you to Middlesex University Dubai and we are committed delivering the best. Stay Safe.

If you are a prospective student looking to join us in September 2020, whilst the University is closed, you can still interact with us through a range of different communication channels as well as a range of Virtual Experiences!



Book Today

  1. A Virtual Open Day

  2. A Virtual Admissions Consultation

  3. A Virtual Parents Q and A Session

Courses
 
Enquire Now
 
Apply Now
 
Virtual Open Day
 

Covid-19Covid-19Covid-19

Frequently Asked Questions

We understand that many of you will have questions regarding your studies at Middlesex University Dubai. Below is a compiled list of frequently asked questions of which should provide key information on the current situation and the measures that the University has taken to ensure continuation of studies and the health and safety of the MDX community.



Campus and Teaching


Following the guidelines of the UAE Government authorities, Middlesex University Dubai will be conducting in-person classes from September and this will be supported by our state-of-the-art online education support platforms.

Classes for the 2020/21 academic year will begin on 20 September.

 

As we await further guidance and instruction from the UAE Government, we are putting the following measures in place to ensure the safety of the community:

  1. Separation of large classrooms
  2. Dividers will be put in place to ensure social distancing is maintained
  3. Floor stickers will be placed on floors to maintain social distancing in all key areas
  4. Temperature monitoring will take place through the use of thermal cameras
  5. Entry to the campus will be restricted to main entrance points only
  6. Hand sanitisers will be placed throughout the campus
  7. Gloves and masks will be worn by all staff, along with PPE for support staff including cleaners and security staff
  8. Continuous sanitisation of the campus

Prospective Students (Domestic: Within the UAE)


Yes – we are pleased to say that applications are being accepted as usual and we continue to welcome students from across the globe to study for a Quality UK Degree in the safe and rapidly developing city of Dubai. Please click https://www.mdx.ac.ae/sign-in to complete and submit your application.

Yes you can apply , get a conditional Offer Letter, pay your deposit to reserve your seat and be eligible for any Early Enrolment grant.

We offer a variety of scholarships and grants to all eligible students. You can find further details at: www.mdx.ac.ae/grants2020 or you can contact our Admissions Department who will be able to advise you further as to your eligibility for any one of these scholarships.

Please see list of programmes on offer by clicking here https://www.mdx.ac.ae/courses

Your Admissions Counsellor will send you your offer letter within 48 hours of your application being submitted along with all relevant documents (predicted grades, English language proficiency if required, etc.)

In order to secure your place at Middlesex University Dubai, it is important that you sign and return your Offer Letter to your Admissions Counsellor as soon as possible. Once this has been accepted, you can then pay the required deposit and begin the process of obtaining your student visa and booking student accommodation (if required).

To obtain the Early Enrolment Grant stipulated on your Offer Letter you will be required to pay the deposit by the relevant deadline. We understand that this may not be possible during this period and therefore we would urge you to accept your Offer Letter and return this to your Admissions Counsellor within the relevant period.

You can pay your deposit online via our Payment Portal or via bank transfer:

Account Name: Middlesex Associates FZ LLC

Account Number: 01900 0039 478

IBAN: AE 590 330 000 019 000 039 478

Bank Name and Address: Mashreq Bank, Dubai, UAE

Swift Code: BOMLAEAD

Please note when making international bank transfers the payee is liable for all bank charges including the correspondent bank charges.  Please ensure the student MISIS number or application number is included in the beneficiary’s reference field.  Copies of bank transfer remittance advices should be forwarded to studentfinance@mdx.ac.ae.

Any student studying on one of our undergraduate programmes or International Foundation Programme has the option to transfer to our home campus in London (UK) in their second year of study – meaning an undergraduate student who starts in September 2020 can transfer in September 2021.

Please note that this is subject to any travel restrictions in relation to COVID-19 and the ever-changing situation.

All transfers must be approved by your Campus Programme Coordinator and are also subject to the relevant visa approvals.

Classes start on 20 September 2020. Please click here for the calendar: https://www.mdx.ac.ae/academic-calendar

Students who wish to transfer their visa from another institution or parents visa can submit a new visa request application here: https://mdx.ac.ae/student-visa


Prospective Students (International)


Yes – we are pleased to say that applications are being accepted as usual and we continue to welcome students from across the globe to study for a Quality UK Degree in the safe and rapidly developing city of Dubai. Please click https://www.mdx.ac.ae/sign-in to complete and submit your application.

Yes you can apply , get a conditional Offer Letter, pay your deposit to reserve your seat and be eligible for any Early Enrolment grant.

We offer a variety of scholarships and grants to all eligible students. You can find further details at: www.mdx.ac.ae/grants2020 or you can contact our Admissions Department who will be able to advise you further as to your eligibility for any one of these scholarships.

Please see list of programmes on offer by clicking here https://www.mdx.ac.ae/courses

Your Admissions Counsellor will send you your offer letter within 48 hours of your application being submitted along with all relevant documents (predicted grades, English language proficiency if required, etc.)

In order to secure your place at Middlesex University Dubai, it is important that you sign and return your Offer Letter to your Admissions Counsellor as soon as possible. Once this has been accepted, you can then pay the required deposit and begin the process of obtaining your student visa and booking student accommodation (if required).

You can pay your deposit online via our Payment Portal or via bank transfer:

Account Name: Middlesex Associates FZ LLC

Account Number: 01900 0039 478

IBAN: AE 590 330 000 019 000 039 478

Bank Name and Address: Mashreq Bank, Dubai, UAE

Swift Code: BOMLAEAD

Please note when making international bank transfers the payee is liable for all bank charges including the correspondent bank charges.  Please ensure the student MISIS number or application number is included in the beneficiary’s reference field.  Copies of bank transfer remittance advices should be forwarded to studentfinance@mdx.ac.ae.

Classes start on 20th September 2020 please click https://www.mdx.ac.ae/academic-calendar for Calendar.

Any student studying on one of our undergraduate programmes or International Foundation Programme has the option to transfer to our home campus in London (UK) in their second year of study – meaning an undergraduate student who starts in September 2020 can transfer in September 2021.

Please note that this is subject to any travel restrictions in relation to COVID-19 and the ever-changing situation.

All transfers must be approved by your Campus Programme Coordinator and are also subject to the relevant visa approvals.

Students who are looking to study with us in September 2020 can submit a new visa request application now. Once the UAE Immigration opens we will proceed with the process. There will be a full refund issued if your visa is rejected. You can apply for the visa here: https://mdx.ac.ae/student-visa

The deposit you pay on your tuition fees is fully refundable if you are unable to meet the entry requirements of your chosen programme or you are unable to obtain your student visa.


Current Students


Module results are due to be released on Friday 19 June. Not sure what your results mean? Check the explanations provided on UniHub under:https://unihub.mdx.ac.uk/study/assessment/results-and-grading-scales

Students who fail to submit during the current assessment period will receive an automatic deferral to the next assessment (July/August as per the above). There is no need to submit an application to the Student Office.

If you have been given a resit or deferral opportunity, you should proactively contact your Lecturer for that module as soon as the results are published. Information about coursework and exam requirements and deadlines will be sent to you via email or published on myUniHub. The resit/deferred exams for programmes in our Science and Technology and Education departments will be held from Monday 13 July – Friday 17 July 2020. All other resit/deferral exams will take place from Monday 17 August to Tuesday 25 August 2020.

If you have been given a resit or deferral opportunity, you should proactively contact your Lecturer for that module as soon as the results are published. Information about coursework and exam requirements and deadlines for submission will be sent to you via email or published on myUniHub. During the COVID-19 pandemic, the payment charges for resits will be waived.
Resits of assessment components failed during the March- May 2020 assessment period will be uncapped.

You can find the calendar for the upcoming academic year here: https://www.mdx.ac.ae/academic-calendar

Due to the current situation in relation to COVID-19, we have been reviewing the options for the upcoming Class of 2020 Graduation Ceremony and have decided to postpone the ceremony and hold it in 2021 – a new year. It is likely that it will take place in March 2021 and all students who are eligible to graduate will be informed once we receive approval from the relevant authorities.

Students who wish to continue to postgraduate level study can renew their student visa as normal. Those who are on their parents visa can request a sponsor letter of which will be subject to the UAE Immigration approval. Please see a list of postgraduates programmes here: www.mdx.ac.ae/pg. You can contact the Admissions Team at: admissions@mdx.ac.ae to apply and join.


Dubai


Dubai has eased restrictions within the Emirate and many shopping malls and cafes are open to the public. In order to prevent the spread of the virus, all individuals who go out in public are required to wear a face mask and gloves in order to ensure the safety and health of themselves and others.

Social distancing is maintained throughout public spaces via security and floor stickers to guide on the relevant distance to be kept.

Restaurants and cafes are operating at 30% capacity to ensure that distancing is maintained.

In comparison to many other major cities, the recovery rates are fortunately very high  in the United Arab Emirates.

You can view the comparison here: https://u.ae/en/information-and-services/justice-safety-and-the-law/handling-the-covid-19-outbreak

Middlesex University Dubai, Dubai Knowledge Park - Blocks 4, 16, 17 & 19
Admissions +971 (0)4 3678100

© Copyright Middlesex University Dubai 2020