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COVID-19 Preventative Measures

 

Middlesex University Dubai continues to work closely with the UAE Health Ministry, the Dubai Health Authority, and the Ministry of Education to ensure that we are responding to the daily updates and acting upon those with pro-active measures to ensure the health and safety of our community.

You can find further details below as to how Middlesex University Dubai is working to protect its students, staff and visitors against the spread of the Coronavirus.

 

University Campus

Following approval from the Knowledge and Human Development Authority (KHDA), Middlesex University Dubai is pleased to welcome students on campus for the new academic year 2020/21. Students are able to choose to study through Blended Learning (face-to-face learning combined with online classes) or Online Learning (100% online). 

As we look forward to welcoming student to campus for September 2020, a complete assessment of the University has been undertaken with new preventative and safety measures put in place in line with guidelines issued by Dubai Government and the Knowledge and Human Development Authority (KHDA).  New process and practices are in preparation to ensure both the student and staff health and safety whilst on campus.

A complete list of what students can expect during the new academic year can be found here: www.mdx.ac.ae/welcoming-students-to-campus

Useful campus contacts:

Centre for Academic Success
cas@mdx.ac.ae

Student Office
studentoffice@mdx.ac.ae



Student Activities
studentactivities@mdx.ac.ae

The Residences
theresidences@mdx.ac.ae

Careers and Employability Service
careers@mdx.ac.ae


Admissions Department
admissions@mdx.ac.ae

Marketing Department
marketing@mdx.ac.ae

Quality Office
qualityoffice@mdx.ac.ae


Distance Learning
mdxdl@mdx.ac.ae

 

Student Services

  •  The Library continues to provide all e-services and the team are on-hand to provide support and guidance via phone or email

  • All sport services are suspended until further notice. Despite this, the Student Activities team are running a number of initiatives through our social media platforms to keep students fit, healthy and engaged through online competitions and challenges

  • All events have been cancelled or postponed until further notice. Students can expect to receive regular updates as the situation changes.

Attestation/Letters

Students or Alumni who require attestation or any letters from Student Office may email: studentoffice@mdx.ac.ae and a member of the team will inform you of the process.

Student Accommodation Residences

We have partnered with The Myriad to provide our students with affordable, luxurious student accommodation. The Myriad is a brand new, state-of-the-art student living community located in Dubai Academic City – just 35 minutes from the university campus. Students who stay at The Myriad are able to immerse themselves in a wider student community that encourages individuals from various institutions to socialise and network.

Health and safety measures have been implemented throughout The Myriad such as social distancing, sanitisation points and temperature checks. More details can be found at: www.mdx.ac.ae/accommodation.

Social Distancing

It is vital to maintain social distancing during this time – for the safety of yourself and those within the community.

Washing Hands Regularly

Maintaining proper hygiene and washing hands regularly is vital. You should wash your hands:

  • After breaks and any exercise activity

  • Before and after cooking and eating

  • After using the washroom

  • Before and after visiting any communal areas.

Should you have any queries, please contact the Residences team via the following details:

e. theresidences@mdx.ac.ae
t. +971 56 8085534/+971 56 5348969.

Assessment

Assessments that require you to be physically present on campus are replaced by alternative assessment arrangements. This applies to all foundation, undergraduate and postgraduate students and is applicable to both the September 2019 and Jan 2020 cohorts.
 
Your programme teams across both the Hendon and Dubai campuses have been working to develop alternative assessment arrangements, where needed, and these are being communicated to you by email or posted on My Learning module pages. Please continue to check your emails daily. If there are any doubts, concerns, questions, comments, please do let your lecturer or CPCs know.

Resits

Due to the extenuating circumstances during this period (March – May 2020), every student who does not submit an assessment component, will automatically receive a deferral for this component for the next assessment period (July/August 2020), without being required to submit relevant application / documentation to the Student Office. Students who fail an assessment component during the period March-May 2020, will be entitled to an uncapped resit of this assessment component in the next assessment period (July/August 2020). Resit fees applicable to the above will be waived in the resit period July/August 2020. If you have any doubts on the above, please contact your lecturers and / or CPCs or the Student Office at studentoffice@mdx.ac.ae.
 
We ask for your patience while alternative assessments are confirmed and approved.
 
Any changes or updates to your assessments will be communicated to you and confirmed by your Module Lecturer or CPC.


Middlesex University Dubai staff are now fully functional back on campus in line with the UAE Authorities guidelines. We have adopted for work from home provision for those staff who fall in to specific high risk categories outlined in the protocols guidance.

Staff business travel continues to be suspended until further notice and our attendance has been revoked from any confirmed events.


Middlesex University Dubai is open in compliance with the health and safety protocols issued by UAE Authorities for reopening higher educational institutions.

Students studying this September will be able to choose from a a blend of in-person and online classes, supported by our state-of-the-art online education support platforms.

Middlesex University Dubai will ensure an academic online provision for all students who are unable to attend their classes in-person (due to health conditions, self-isolation and quarantine requirements).

The health and safety of our students and staff as well as the delivery of a high quality British learning experience are the basis of this educational model.

For more information on the new Think Smart. Study Different Model


To minimise the risks associated with visiting the campus, we encourage individuals not to visit. Meetings with external companies/individuals should continue via virtual platforms only. 

Should you need to book an appointment with a member of staff or faculty, please contact marketing@mdx.ac.ae.

Prospective Students and Families

Bespoke Campus Tours

The university campus is now able to welcome prospective students on campus for bespoke campus tours, however please note that booking is mandatory to ensure that social distancing is maintained at all times. You can book a tour at: www.mdx.ac.ae/campustours.  

Connect with your Admissions Counsellor

Prospective students and their families can book a one-on-one meeting with their admissions counsellor to discuss their study plans in person. You can also take a bespoke campus tour, submit any pending documents that may be required and meet with the Middlesex Support teams across campus. We of course have all safety measures in place to ensure the safety of all visitors and staff whilst on campus. Booking is essential, you can book your appointment here: www.mdx.ac.ae/connect-with-your-counsellor


Middlesex University Dubai now have the relevant approvals from the Knowledge and Human Development Authority (KHDA), and the new academic year will start on Sunday 20 September and will include a blend of in-person and online classes, supported by our state-of-the-art online education support platforms. 

Middlesex University Dubai will ensure an academic online provision for all students who are unable to attend their classes in-person (due to health conditions, self-isolation and quarantine requirements).

The health and safety of our students and staff as well as the delivery of a high quality British learning experience are the basis of this educational model.

For more information on the new Think Smart. Study Different Model  

If you are a prospective student looking to join us in September 2020, you can still interact with us through a range of different communication channels, book a bespoke campus tour, as well as a range of Virtual Experiences!



Bespoke Campus Tours

The university campus is now able to welcome prospective students on campus for bespoke campus tours, however please note that booking is mandatory to ensure that social distancing is maintained at all times. You can book a tour at: www.mdx.ac.ae/campustours.  

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Frequently Asked Questions

We understand that many of you will have questions regarding your studies at Middlesex University Dubai. Below is a compiled list of frequently asked questions of which should provide key information on the current situation and the measures that the University has taken to ensure continuation of studies and the health and safety of the MDX community.



Campus and Teaching


In order to ensure the health and safety of our students and staff and to allow flexibility of study, we are offering two options of mode of study for September.

Option 1 Blended Learning Mode
Blended learning combines face-to-face instructions and online learning. Blended learning provides students and parents with the reassurance that they will have the faculty and class interactions as required yet ensuring that health and safety and student learning experience is not compromised.

Option 2 Distance Learning (Online 100%)
The online learning approach enables students to enrol and continue to pursue their studies at Middlesex University Dubai without physically having to come to campus. The online learning experience is supported by our state-of-the-art online education support platforms.

Students both new and returning will receive an email requesting them to confirm their mode of study by selecting one of the two options. Once the selection has been made this will be recorded against the student record and will be reflected in your personlised timetable.

If you have any questions related to your study mode, please contact studentsupportteam@mdx.ac.ae

Classes for the new academic year 2020/2021 will commence from Sunday 20 September 2020.

The health, safety and wellbeing of our students and staff is our utmost priority. Strict measures will be implemented across the campus including:

a)     Social distancing measures throughout campus.

b)     Dividers and stickers placed around campus to ensure social distancing is maintained.

c)     Temperature monitoring will take place through the use of thermal cameras.

d)     Entry of the campus will be restricted to main entrance points only.

e)     Hand sanitisers will be placed throughout the campus.

f)      Masks to be worn at all times.

g)     Continuous sanitisation of the campus and facilities.

h)     Restricted number of students in classrooms.

i)      Track and Trace system to be used when entering and leaving any building/block.

j)      One-way traffic system across campus.

k)     Learning space identifiers in the classroom to ensure social distancing.

Upon entry to campus there are new processes in place:

a) Entry is permitted only through the marked entry points within each building

b) At the point of entry your temperature will be checked by thermal cameras that are installed at each entry point. Anyone with a temperature of 37.5 will not be allowed to enter the campus  and the Health and Safety Officer will take them for further screening as per the Dubai Health Authority (DHA) Guidelines

c) Track and Trace QR code scanning is then required to mark your presence on campus in each specific building

d) Sanitisation points are implemented and student must pass through the sanitisation tunnel (if you have any known allergies you must notify the security staff)

a) One-way traffic system of which is in place for your safety and clearly visible across the campus

b) Movement between buildings – Track and Trace is required in each building so we have a record of your whereabouts on campus and when

c) Social distancing must be adhered to across the campus, 2 metres is all common areas and 1.5 metres in the classroom

d) Learning space allocation parameters – each classroom has markers to show individual learning space, in line with the 1.5metre social distancing

e) Once a student is on campus, they should not leave the campus until the classes are over. If in the event of an emergency, students are requested to notify the student office: hso@mdx.ac.ae

a) Practice good hygiene by frequently washing your hands upon arrival to the campus, after using the washroom, before and after eating, and after sneezing and/or coughing.
b)
 Sanitise your hands on a regular basis such as after touching door handles, lift buttons, desks and other frequently used surfaces.
c) Avoid sharing any personal items including: study materials, stationary, and food/drinks.
d) Continue to monitor your own health and take note of any flu-like symptoms

If you feel unwell or you develop any symptoms while on campus, you must contact the Health and Safety Officer on campus and report to the isolation room (HUB 19).

You should adopt the Identify, Notify , Act, Isolate Approach that can be found here

If you feel unwell, it is important that you inform your module leader/Student Office, and stay at home until you feel better and complete the Stay at Home if Unwell Form found at www.mdx.ac.ae/stay-at-home-if-unwell  

If you develop symptoms of COVID-19, you must see a doctor and a negative COVID-19 test result must be presented before returning to campus, the negative test must be sent to hso@mdx.ac.ae where you will receive confirmation to return to campus.

Upon exiting the campus there are new processes in place:

a) Exit is permitted only through the marked points points within each building

b) At the point of exit you are to scan the Track and Trace QR code to mark you are leaving that specific building

c) Sanitisation points are available at the exit of each building and student must use these regularly upon exiting


Prospective Students (Domestic: Within the UAE)


Yes – we are pleased to say that applications are being accepted as usual and we continue to welcome students from across the globe to study for a Quality UK Degree in the safe and rapidly developing city of Dubai. Please click https://www.mdx.ac.ae/sign-in to complete and submit your application.

Yes you can apply , get a conditional Offer Letter, pay your deposit to reserve your seat and be eligible for any Early Enrolment grant.

We offer a variety of scholarships and grants to all eligible students. You can find further details at: www.mdx.ac.ae/grants2020 or you can contact our Admissions Department who will be able to advise you further as to your eligibility for any one of these scholarships.

Please see list of programmes on offer by clicking here https://www.mdx.ac.ae/courses

Your Admissions Counsellor will send you your offer letter within 48 hours of your application being submitted along with all relevant documents (predicted grades, English language proficiency if required, etc.)

In order to secure your place at Middlesex University Dubai, it is important that you sign and return your Offer Letter to your Admissions Counsellor as soon as possible. Once this has been accepted, you can then pay the required deposit and begin the process of obtaining your student visa and booking student accommodation (if required).

To obtain the Early Enrolment Grant stipulated on your Offer Letter you will be required to pay the deposit by the relevant deadline. We understand that this may not be possible during this period and therefore we would urge you to accept your Offer Letter and return this to your Admissions Counsellor within the relevant period.

You can pay your deposit online via our Payment Portal or via bank transfer:

Account Name: Middlesex Associates FZ LLC

Account Number: 01900 0039 478

IBAN: AE 590 330 000 019 000 039 478

Bank Name and Address: Mashreq Bank, Dubai, UAE

Swift Code: BOMLAEAD

Please note when making international bank transfers the payee is liable for all bank charges including the correspondent bank charges.  Please ensure the student MISIS number or application number is included in the beneficiary’s reference field.  Copies of bank transfer remittance advices should be forwarded to studentfinance@mdx.ac.ae.

Any student studying on one of our undergraduate programmes or International Foundation Programme has the option to transfer to our home campus in London (UK) in their second year of study – meaning an undergraduate student who starts in September 2020 can transfer in September 2021.

Please note that this is subject to any travel restrictions in relation to COVID-19 and the ever-changing situation.

All transfers must be approved by your Campus Programme Coordinator and are also subject to the relevant visa approvals.

Classes start on 20 September 2020. Please click here for the calendar: https://www.mdx.ac.ae/academic-calendar

Students who wish to transfer their visa from another institution or parents visa can submit a new visa request application here: https://mdx.ac.ae/student-visa

Working closely with the UAE Authorities, Middlesex University Dubai has adopted a new Think Smart. Study Different Model of which is providing two options of study:

  1. A Blended Learning Model (face to face instructions and online learning)
  2. An Online Learning Model

The two learning models are to support students to continue or commence their Quality UK Education at Middlesex University Dubai in September.

*Subject to approval from the Knowledge and Human Development Authority (KHDA).

For more information on your study options for September and the new Think Smart. Study Different Model click here.

 


Prospective Students (International)


Yes – we are pleased to say that applications are being accepted as usual and we continue to welcome students from across the globe to study for a Quality UK Degree in the safe and rapidly developing city of Dubai. Please click https://www.mdx.ac.ae/sign-in to complete and submit your application.

Yes you can apply , get a conditional Offer Letter, pay your deposit to reserve your seat and be eligible for any Early Enrolment grant.

We offer a variety of scholarships and grants to all eligible students. You can find further details at: www.mdx.ac.ae/grants2020 or you can contact our Admissions Department who will be able to advise you further as to your eligibility for any one of these scholarships.

Please see list of programmes on offer by clicking here https://www.mdx.ac.ae/courses

Your Admissions Counsellor will send you your offer letter within 48 hours of your application being submitted along with all relevant documents (predicted grades, English language proficiency if required, etc.)

In order to secure your place at Middlesex University Dubai, it is important that you sign and return your Offer Letter to your Admissions Counsellor as soon as possible. Once this has been accepted, you can then pay the required deposit and begin the process of obtaining your student visa and booking student accommodation (if required).

You can pay your deposit online via our Payment Portal or via bank transfer:

Account Name: Middlesex Associates FZ LLC

Account Number: 01900 0039 478

IBAN: AE 590 330 000 019 000 039 478

Bank Name and Address: Mashreq Bank, Dubai, UAE

Swift Code: BOMLAEAD

Please note when making international bank transfers the payee is liable for all bank charges including the correspondent bank charges.  Please ensure the student MISIS number or application number is included in the beneficiary’s reference field.  Copies of bank transfer remittance advices should be forwarded to studentfinance@mdx.ac.ae.

Classes start on 20th September 2020 please click https://www.mdx.ac.ae/academic-calendar for Calendar.

Any student studying on one of our undergraduate programmes or International Foundation Programme has the option to transfer to our home campus in London (UK) in their second year of study – meaning an undergraduate student who starts in September 2020 can transfer in September 2021.

Please note that this is subject to any travel restrictions in relation to COVID-19 and the ever-changing situation.

All transfers must be approved by your Campus Programme Coordinator and are also subject to the relevant visa approvals.

Students who are looking to study with us in September 2020 can submit a new visa request application now. Once the UAE Immigration opens we will proceed with the process. There will be a full refund issued if your visa is rejected. You can apply for the visa here: https://mdx.ac.ae/student-visa

The deposit you pay on your tuition fees is fully refundable if you are unable to meet the entry requirements of your chosen programme or you are unable to obtain your student visa.

Working closely with the UAE Authorities, Middlesex University Dubai has adopted a new Think Smart. Study Different Model of which is providing two options of study:

  1. A Blended Learning Model (face to face instructions and online learning)
  2. An Online Learning Model

The two learning models are to support students to continue or commence their Quality UK Education at Middlesex University Dubai in September.

*Subject to approval from the Knowledge and Human Development Authority (KHDA).

For more information on your study options for September and the new Think Smart. Study Different Model click here.

 


Current Students


You can find the calendar for the upcoming academic year here: https://www.mdx.ac.ae/academic-calendar

Due to the current situation in relation to COVID-19, we have been reviewing the options for the upcoming Class of 2020 Graduation Ceremony and have decided to postpone the ceremony and hold it in 2021 – a new year. It is likely that it will take place in March 2021 and all students who are eligible to graduate will be informed once we receive approval from the relevant authorities.

Students who wish to continue to postgraduate level study can renew their student visa as normal. Those who are on their parents visa can request a sponsor letter of which will be subject to the UAE Immigration approval. Please see a list of postgraduates programmes here: www.mdx.ac.ae/pg. You can contact the Admissions Team at: admissions@mdx.ac.ae to apply and join.


 

STUDY MODES: 2020/21

 

Yes – students can opt to choose the ‘Distance Learning’ (100% online) mode of study.

In selecting your preferred mode of study you are signing you up for the academic year. Any changes to the mode can only be undertaken for Semester 2 by contacting the Student Office and completing the Mode of Study Change Form found at www.mdx.ac.ae/mode-of-study-change-form.

There will be no fee reductions as teaching will be delivered regardless of the mode of study.

Blended Learning comprises face-to-face study and online learning. Students who opt for this mode of study will have a combination of face-to-face sessions combined with online sessions.

Yes – even if you choose to study fully online, you will be able to make appointments to speak to your lecturer/module leader through virtual appointments.

 

STUDENT ACCOMMODATION – THE RESIDENCES

 

Yes – the Residences has moved to a new location in Dubai Academic City – just 35 minutes away from the university campus.

The Residences has adopted the health and safety preventative measures issued by the Knowledge and Human Development Authority (KHDA) Find out the full details of all the measure adopted at the new student accommodation at: www.mdx.ac.ae/mdxaccommodation

Yes – a free shuttle bus service to and from campus will be available to all students staying at the Residences (set timings apply).

a) Students are required to complete the University Travel Declaration form as well as the COVID PCR test if they have travelled internationally (include validity).
b) Students must book their move-in date by emailing the Residences Team: theresidences@mdx.ac.ae  to maintain social distancing and manage capacity at the accommodation.



 

STUDENT TRANSPORTATION

 

Yes – the Transportation Service will remain fully operational with health and safety measures put in place to protect the safety of students throughout their journey. You can find out more about the service by visiting: www.mdx.ac.ae/transportation

a) Buses will run at 50% capacity and markers will be placed on the seats not in use

b) All students entering the bus will have their temperature checked upon boarding the bus. Anyone showing a temperature of 37.5 will not be permitted to use the service.

c) Wearing a mask throughout the bus is mandatory for all – NO MASK. NO ENTRY.

d) MDX Track and Trace is mandatory for all students upon entering the bus, and all students must scan the QR code to register themselves as using the service

e) Bus hygiene will be maintained with regular sanitisation accordance with the RTA’s relevant guidelines for public transportation.

 

SPORTS AND EXTRA-CURRICULAR ACTIVITIES

 

In order to promote social distancing practices, all Library desk study spaces in the Library (Block 16) and the Library Individual Study rooms (or LIS, formerly known as LGS in Block 4) must be reserved online here: https://appointment-dubailibrarian.mdx.ac.uk/booking/Library_Desk. No group work is permitted. 

Students will be able to borrow books from the Library. Borrowed books should be returned to the Library Book Drop and will be quarantined by the Library until safe to circulate.

All social club meetings, student activities and events will take place virtually to ensure the safety of students and staff members on campus.

All physical events, sports and social activities will be cancelled or postponed until further notice. Group activities and any form of celebrations will be suspended until further notice.

Yes – absolutely. Support services including the Centre for Academic Success, the Careers and Employability Service, and Student Activities will remain available through online meetings, 1:1 virtual appointments, workshops and seminars. 

 

Dubai


Dubai has eased restrictions within the Emirate and many shopping malls and cafes are open to the public. In order to prevent the spread of the virus, all individuals who go out in public are required to wear a face mask and gloves in order to ensure the safety and health of themselves and others.

Social distancing is maintained throughout public spaces via security and floor stickers to guide on the relevant distance to be kept.

Restaurants and cafes are operating at 30% capacity to ensure that distancing is maintained.

In comparison to many other major cities, the recovery rates are fortunately very high  in the United Arab Emirates.

You can view the comparison here: https://u.ae/en/information-and-services/justice-safety-and-the-law/handling-the-covid-19-outbreak

Middlesex Associates FZ LLC, Dubai Knowledge Park - Blocks 4, 16, 17 & 19
Admissions +971 (0)4 3678100

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