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Suspected Covid19 Case

Please note all health and safety processes, practices and regulations apply to both Dubai Knowledge Park and Dubai International Academic City campuses.


Suspected COVID-19 Case?

What to do if you suspect someone to be showing symptoms of COVID-19.

Call the Health and Safety Officer on +971 (0) 56-808-5534


  1. Case – Student/Staff/Visitor?

  2. Symptoms – COVID-19 symptoms include a fever (37.5 degrees Celsius), cough, body ache or fatigue, shortness of breath, sore throat, runny nose, diarrhea and nausea, headache and loss of sense or smell or taste.

  3. Location – Where has the case been detected? Provide the building and exact location.

  4. Identifier – The person who identified the case should make themselves known and inform the Health and Safety Officer on +971 (0) 56 808 5534. The contact number is available 24/7.


  1. The Health and Safety Officer will contact the DHA hotline number 800-342 immediately and any other relevant contacts


  1. The Health and Safety Officer will then ask the patient to remain in that location /or direct this individual to a remote location away from the public if it is safe to do so.

  2. The Health and Safety Officer will wear the appropriate PPE and make his way to meet the patient. 

  3. The Health and Safety Officer will use cordons and portable screens to secure the area


  1. The Health and Safety Officer will assist the patient to reach the isolation room.

  2. The Health and Safety Officer will contact on-site security to assist with making a free way towards the isolation room.

  3.  The Health and Safety Officer will make contact with DHA for further advice and assistance. Based on the patient condition, H&S will assess and make a judgment call if an ambulance is required at that stage

  4. The Health and Safety Officer will ensure track and tracing reports are available and ready, should they be required

What should I do if a suspected case of COVID-19 is showing

What to do if I am showing symptoms of COVID-19?

As a student if you are showing symptoms, please immediately follow the steps below:

  1. Isolate Immediately 

  2. Notify the Health and Safety Officer

  3. You will be advised on how to leave the campus with caution and with limited contact 

  4. You should schedule an Immediate COVID-19 Test 

  5. You should then isolate for 48 hours until the results are available

  6. Once results are received please send immediately to

  7. Do not return to campus until notified by the Health and Safety Office

Middlesex Associates FZ LLC, Dubai Knowledge Park - Blocks 4, 16, 17 & 19
Admissions +971 (0)4 3678100

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