This Quality Café session will look at the Middlesex Student Survey (MSS). The MSS is a ‘programme level’ survey of Foundation and Undergraduate students in the UK and all campuses of Middlesex including our Dubai campus. The survey provides students with an opportunity to provide honest feedback on what they liked and didn’t like about the learning experience during their time at Middlesex University.
Our overall student satisfaction rate last year was 82%. This is something to be quite proud of! This year we are stretching our targets to 85% overall student satisfaction and we need to work on improving our response rate (last year at 78%). Therefore we need an integrated campaign to raise awareness that cuts across academic and professional service areas. So put your creative brainstorming hats on – we will share ideas on what each area can do on their part in supporting the MSS.