Frequently Asked Questions
Frequently Asked Questions

Visa Cancellation

Frequently Asked Questions for Visa Cancellation

There are many reasons why a student’s visa has to be cancelled.

a) If you are moving to another university
b) If you are interrupting or withdrawing your studies
c) If you are graduating
d) If you are leaving the country permanently
e) If you are moving to an employment visa or parent’s sponsorship

YES, you need to formally cancel your student visa by sending us your passport and Emirates ID card via a trusted courier service provider.

In any case that you failed to communicate with MDX Visa Office regarding your visa cancellation, the University has the authority to cancel your visa on the day that your visa expires. In these circumstances, you will be liable to pay the fees that will be charged by the Government.

Please bring your original passport and original Emirates ID card to MDX Visa Office so we can cancel your visa.

Yes. The student visa cancellation fee will be deducted from your visa deposit.

You have two options when cancelling your visa inside the country.

  1. Express Cancellation
    AED 1,444.22 (USD 395.67)* (5 to 7 working days processing time)
  2. Normal Cancellation
    AED 866.72 (USD 237.5)* (10 to 12 working days processing time)

Additional cancellation charges and penalties may apply for outside country cancellation, Student needs to contact visa office to know the visa cancellation process & the required documents.

A grace period is the amount of time that a person can stay in the country without a visa after the resident’s visa is cancelled.

Yes, if you will be cancelling your visa for at least 2 weeks before your visa expiration, you are entitled to a “30-days” grace period. 
However, grace periods are determined by the Immigration Office 
hence there is no assurance that a 30-day period will always be granted.

  1. Firstly, you will have to cancel your student visa from MDX.
  2. Secondly, you will have to exit the country before the grace period ends and send us a copy of the following documents via email at [email protected]
  3. Copy of status change if you are changing the visa inside country.
  4. Passport data page
  5. Exit stamp page
  6. MISIS Number
  7. Visa office will then guide you further on how to apply for visa deposit refund(minus the cancellation charges)

Once we receive the required exit documents listed above from you, we will then forward it to the Immigration Office for clearing purposes which will take around 4-5 weeks.

Please contact MDX Finance Office to check that refund is ready for collection.

The Immigration Office will not allow you to exit the country if your visa is expiring in few weeks. We kindly advise you to coordinate with MDX Visa Office about your travel plans so we can guide you acc