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Refunds of tuition fees

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Tuition fee charges are determined on the basis of enrolment status and not actual attendance. This means that if students stop attending, but do not formally withdraw from or interrupt their studies, they will be liable for tuition fees until the point in time that they officially notify the University. Students should contact the Student Office for the formal process of withdrawal from or interruption of studies.

Refunding Tuition Fees

In the absence of formal notification of withdrawal students shall be liable for the payment of tuition fees for the academic year. Prior to consideration for any refund requests, all necessary procedures for withdrawal must be completed by the student and the student must be recorded as ‘withdrawn’ by the Student Office. To claim a refund, requests must be submitted in writing to the Finance Office, along with any necessary supporting documentation.

All refunds of tuition fees are at the discretion of the University.

Refund deadlines

For students who wish to obtain refund of tuition fees paid, the following refund schedule will be applicable:

Schedule of Dates

Amount refunded for students paying Tuition Fees in full

Amount refunded for students paying Tuition Fees in instalments

Prior to start of session

100% of the tuition fees paid**. An administrative fee of AED 3,000 will be applied.

100% of the tuition fees paid**.An administrative fee of AED 3,000 will be applied.

Prior to the last working day in the second week of teaching

100% of the tuition fees paid**. An administrative fee of AED 3,000 will be applied.

100% of the tuition fees paid**.An administrative fee of AED 3,000 will be applied.

Prior to the last working day in the fifth week of teaching

90% of the tuition fees paid**. An administrative fee of AED 3,000 will be applied

No refund.

After the last working day in the fifth week of teaching

No refund.

No refund.

 

** Students who are on a University-sponsored Student Visa will be charged AED 5,000 in addition to the administrative fee in order to calculate the refund amount. Students who require a Visa Letter from the University will be charged the first instalment amount as per the respective payment plan, which will not be refunded.  For students who availed specific promotions, this refund policy is not applicable. In such cases, you must refer to the terms and conditions of refund that are mentioned in the Offer Letter for Admission. 

If the original payment was made by cash or cheque the refund will be made by bank transfer or by cheque.  Students are responsible for ensuring that the correct bank details are completed on the form.  The University will not accept any responsibility for payments misdirected as a result of incorrect account details provided on the form. 

Students who withdraw from the University before the completion of the programme of study will have any outstanding debts and charges deducted from any due refunds of tuition fees or other amounts paid such as deposits or pre-paid fees.

Exclusions to refund policy

Students who have been either suspended or excluded from the University for disciplinary reasons or for not maintaining minimum standards or academic progression are not eligible for any refund of tuition fees.

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